Shelter Care Aide – Intake, Safety & Support

Children's Rescue Fund; New York (NY); On-site; USD 36,000 - 52,000; Full time

Job summary

Children’s Rescue Fund seeks a Residential Aide to support residents in a shelter setting. The RA will perform intake tasks, manage logs, assist with meals, and enforce DHS guidelines while maintaining safety and order across shifts.

The role requires NYS security licensing, applicable certifications, and strong communication. The RA collaborates with the Shift Supervisor and Director of Program Operations to deliver compassionate, compliant care.

Qualifications

• High School Diploma or GED is required or equivalent.
• Valid NYS security license is required.
• Two years’ experience in single adult shelters or congregate residential services.
• Food Protection Certification and CPR/First Aid required.
• Satisfactory background investigation.
• Excellent written and verbal communication and organization.
• Ability to work independently or in a team and manage multiple tasks.

Responsibilities

• Complete intake packets, logs, and occupancy forms.
• Use CARES for intake and discharge processing.
• Review nightly attendance rosters and incident reports.
• Receive, verify, and log food deliveries and receipts.
• Distribute meals and maintain DHS food distribution guidelines.
• Monitor attendance logging and access to rooms.
• Assist with room transfers/swaps and transport items as needed.
• Maintain cleanliness of office, kitchen, refrigerator, and bathroom.
• Document and report discrepancies to supervisor and director.
• Conduct hourly safety checks and ensure doors/belongings are secured.
• Rotate shifts as needed and support overtime when required.
• Prepare and submit month-end logs and storage files.

Skills

Communication skills

Organizational skills

Initiative

Teamwork

Computer proficiency: Word/Excel

Education

High School Diploma or GED

Food Protection Certification

CPR/First Aid

Tools

CARES system

Job description

Children’s Rescue Fund seeks a Residential Aide to support residents in a shelter setting. The RA will perform intake tasks, manage logs, assist with meals, and enforce DHS guidelines while maintaining safety and order across shifts.

The role requires NYS security licensing, applicable certifications, and strong communication. The RA collaborates with the Shift Supervisor and Director of Program Operations to deliver compassionate, compliant care.