Shelter Advocate: Crisis Support & Resources Champion

HELPING ALL VICTIMS IN NEED; Kittanning (Armstrong County); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

401(k)

Paid time off

Training & development

Job summary

HELPING ALL VICTIMS IN NEED (HAVIN) seeks a Shelter Advocate to support residents facing homelessness or housing instability due to family violence. You will guide residents, connect them with resources, and support safety, well-being, and stability through crisis intervention and case management.

Join a nonprofit team that emphasizes confidentiality, independent work, and compassion while serving Armstrong County communities. HAVIN is an equal opportunity employer.

Qualifications

• HAVIN's domestic violence/sexual assault training program is required.
• Must pass drug test and FBI/criminal and child abuse clearances.
• Ability to walk stairs and lift up to 30 pounds.
• Valid PA driver's license required.
• Strong crisis intervention, calm under pressure, and good communication.
• Dependable, organized, self-motivated and a team player.

Responsibilities

• Provide direct support to shelter residents by addressing immediate needs and guiding intake.
• Ensure safety on-site through crisis intervention and de-escalation.
• Assist with childcare activities to support families.
• Collect data on resident progress, incident reports, and outcomes; file and enter records.
• Work independently yet cooperatively with others; support residents in crisis.
• Follow confidentiality standards of the program.

Skills

Crisis intervention

Conflict management

Communication skills

Team player

Self-motivated

Education

High school diploma or equivalent

Job description

HELPING ALL VICTIMS IN NEED (HAVIN) seeks a Shelter Advocate to support residents facing homelessness or housing instability due to family violence. You will guide residents, connect them with resources, and support safety, well-being, and stability through crisis intervention and case management.

Join a nonprofit team that emphasizes confidentiality, independent work, and compassion while serving Armstrong County communities. HAVIN is an equal opportunity employer.