Shaw Contract Account Executive - Boston

shawinc; Boston (MA); On-site; USD 70,000 - 100,000; Full time

Job summary

Shaw Contract is seeking an Account Executive for the Boston area to drive new business, manage relationships with architects, designers, dealers, and contractors, and cover accounts in Boston and Rhode Island. You will prospect, qualify opportunities, and guide projects through the Shaw Contract portfolio with a consultative, design-focused approach.

Ideal candidates will have proven sales experience in commercial interiors, strong presentation skills, and the ability to travel regionally.

Qualifications

• Requires High School Diploma/GED with relevant experience in commercial interiors or related sales.
• Preferred Bachelor's degree in a design, business, or related field.
• Experience building customer relationships with architecture/design firms, dealers, or contractors.

Responsibilities

• Collaborate with architects, designers, dealers, contractors, and end users to select products meeting project criteria, budgets, timelines.
• Travel daily throughout MA and RI to support customers, develop relationships, and prospect new business.
• Manage projects from inception to completion, including opportunity ID, product selection, orders, delivery, and installation oversight.
• Develop new business by identifying underserved accounts and expanding Shaw Contract's presence in the territory.
• Build trusted relationships and serve as consultative resource by discussing solutions and presenting products.

Skills

Prospecting

Business development

Relationship building

Presentation skills

Networking

Travel

CRM management

Education

High School Diploma/GED

Bachelor's degree

Tools

Salesforce

Job description

Job Title

Shaw Contract Account Executive - Boston

Position Overview

Shaw Contract is a global design leader in commercial flooring for some of the world's most creative and innovative environments. Our vast, sustainable product offerings can be found in diverse markets such as workplace, healthcare, hospitality, education and multi-family dwellings; supporting the spaces in which we work, learn, live, play and heal.

What's the role?

Are you ready to make an impact in the world of commercial interiors? The Shaw Contract team is hiring in Boston! As an Account Executive, you'll work closely with architects, designers, business owners, and contractors to bring high-quality flooring solutions to life. This individual will cover accounts in Boston proper & Rhode Island. Candidates should bring a strong prospecting and business development skillset, with a demonstrated ability to generate new opportunities and build a consistent pipeline. Success in this role requires comfort operating within a structured sales process (SPPM) to qualify prospects, advance opportunities, and drive new business growth.

Responsibilities

• Work with architects, designers, dealers, flooring contractors, end users, and other industry partners to select products that meet project design criteria, budgets, applications, and timelines.
• Travel daily throughout the assigned territory to support existing customers, develop relationships, and prospect for new business.
• Manage projects from inception through completion, including opportunity identification, product selection, specification, order placement, order tracking, delivery coordination, installation oversight, punch walk or claim coordination when necessary, and communication of maintenance programs.
• Develop new business by identifying underserved accounts, creating a consistent pipeline, and expanding Shaw Contract's presence within the territory.
• Build trusted relationships with customers and serve as a consultative resource by discussing solutions and presenting products that support their project needs.
• Collaborate closely with other members of the sales team to surround opportunities across the A&D, dealer, and end-user channels.
• Present products and solutions to architects, designers, dealers, contractors, and end users through individual meetings, group presentations, and customer events.
• Manage customer relationships, sales activities, opportunities, and pipeline information through a CRM platform such as Salesforce.com.
• Follow up on leads generated through industry resources, networking organizations, customer referrals, events, and other business development channels.
• Participate in Shaw Contract customer events and maintain an active presence within relevant industry organizations and networking groups, such as IIDA, IFMA, BOMA, or NAFCA.
• Build relationships with existing and prospective customers through meetings, lunches, dinners, industry events, and other appropriate customer-engagement activities.
• Work independently while actively contributing to a collaborative, team-oriented sales environment.

Commercial Account Executives are responsible for implementing the selling process within their assigned territory and using sound judgment to manage customer relationships and business opportunities. A strong understanding of Shaw Contract's product portfolio and the applications each product serves is essential.

The ability to communicate with a diverse customer base in a friendly, respectful, and consultative manner is critical. The ideal candidate will possess a flexible, relationship-driven approach and communicate clearly in both verbal and written settings. Account Executives will regularly present products and solutions to architects, designers, dealers, contractors, and end users while helping customers understand how Shaw Contract can support their projects.

Requirements

• High School Diploma/GED
• At least one year of experience within commercial interiors, flooring, architecture and design, dealer sales, or a related industry
• Experience building customer relationships and calling on architecture and design firms, dealers, contractors, end users, or other commercial interiors partners
• Demonstrated ability to prospect, develop new business, expand existing accounts, or create a pipeline of sales opportunities
• Strong presentation, networking, and relationship-building skills
• Ability to travel regularly throughout Massachusetts and Rhode Island
• Must reside in Massachusetts or Rhode Island, with a preference for candidates based in Massachusetts

Preferred

• Bachelor's degree
• Experience calling on the A&D or dealer community
• Experience within commercial flooring or with another commercial interiors product category, such as textiles, wall coverings, tile, ceilings, or architectural products
• An established professional network within the Massachusetts or Rhode Island commercial interiors market
• Participation in industry organizations such as IIDA, IFMA, BOMA, or NAFCA