SharePoint / Teams Systems Administrator

City of Hillsboro; Hillsboro (OR); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

City contributions to PERS retirement

Medical, dental, and vision coverage

Paid time off (vacation, personal, and

Sick leave and holidays

Deferred compensation match and HRA VE

Life, AD&D, and long-term disability

Bilingual pay incentives

TriMet Hop pass and recreation access

Volunteer time off

Professional development opportunities

Work-life balance and wellness

Job summary

The City of Hillsboro is seeking a SharePoint/Teams Systems Administrator to manage and maintain the Microsoft 365 environment, focusing on SharePoint Online, Teams, and OneDrive. You will configure, monitor, and troubleshoot services, review permissions, and support records management initiatives for about 1,000 users.

As part of the Information Services team, you will collaborate with departments and vendors, implement governance standards, and contribute to modernization efforts across

Qualifications

• Hands-on Microsoft 365 application administration experience.
• Strong information security practices for protected information.
• Analytical problem-solving to identify root causes and practical solutions.
• Clear collaboration and communication with colleagues, departments, and vendors.

Responsibilities

• Configure, maintain, monitor, and troubleshoot SharePoint Online, Teams, OneDrive, and related Microsoft 365 services.
• Stay current with Microsoft 365 service changes and perform updates.
• Manage permissions and support security controls to protect information.
• Support records management initiatives and Microsoft Purview configurations.
• Collaborate with departments and service desk to understand needs and resolve escalated issues.
• Maintain system procedures and coordinate with vendors on troubleshooting.
• Contribute to organization-wide Microsoft 365 improvements, governance, and reporting.

Skills

Microsoft 365 administration

Information security

Analytical problem-solving

Collaboration and communication

Education

Associate’s degree in Computer Science or related field

Job description

Position overview

The City of Hillsboro's Information Services Department helps City teams use technology to work efficiently, manage information responsibly, and better serve the community. We partner with departments across the organization to improve processes, support collaboration, and strengthen information governance.

About the Role

We are seeking a SharePoint/Teams Systems Administrator to manage and maintain the City’s Microsoft 365 collaboration environment, with a focus on SharePoint Online, Microsoft Teams, and OneDrive. This position is centered on system configuration, maintenance, monitoring, security, and troubleshooting.

As part of the Systems Development Team, you will evaluate platform updates, investigate technical issues, review system activity and permissions, and consider how changes may affect an organization of approximately 1,000 users. You will also help to implement and support portions of the city's Information Management Strategic Program as it relates to the city's SharePoint and Teams environments, helping to improve how digital information is organized, accessed, retained, and protected.

Success in this role calls for hands-on Microsoft 365 application administration application experience, sound judgment, and the ability to communicate technical information and collaborate with people across the organization.

What You'll Be Doing

• System administration and maintenance -Configure, maintain, monitor, and troubleshoot SharePoint Online, Microsoft Teams, OneDrive, and related Microsoft 365 services including OneDrive and Purview.
• Platform updates and technical problem-solving -Stay current with Microsoft 365 service changes and regular updates; evaluate potential impacts, resolve system issues, and help maintain reliable performance.
• Security and permissions -Review system activity and reports, manage permissions, and support security controls that protect information while maintaining appropriate access.
• Records and information management -Help implement technical elements of the city's records management initiatives, including evaluating and configuring capabilities such as Microsoft Purview.
• Department and technical team collaboration -Work with departments, the service desk, and other Information Services partners to understand needs, investigate escalated issues, and configure systems that support City operations.
• Technical documentation and vendor coordination -Maintain system procedures and technical guidance; coordinate with vendors on troubleshooting and technical solutions.
• Projects and improvements -Contribute to organization-wide Microsoft 365 improvements, governance standards, and reporting or analytics efforts.

Current & Upcoming Projects

• Records management modernization -Helpsupport the Records and Information Management Strategic Program by helping implement technology solutions for digital records governance and compliance as it relates to the city's SharePoint, Teams, and OneDrive environments.
• Microsoft 365 governance -Refine standards for SharePoint, Teams, and OneDrive configurations, permissions, security, and information management.
• Post-migration improvements -Continue optimizing collaboration tools following the City's move from on-premises SharePoint to SharePoint Online.
• Reporting and analytics -Partner with the Systems Development Team to support reporting and data insights through Power BI and related tools.

For more details, please click on this link for job classification description: Information Services Administrator

Associate’s degree in Computer Science or a closely related field and three years of experience related to the area of assignment.

Technical Expertise

• Microsoft 365 administration -Experience supporting and configuring Microsoft SharePoint Online, Teams, and OneDrive or similar collaboration platforms.
• Information security -Experience implementing practices that protect the confidentiality, integrity, and availability of information in supported systems.
• Analytical problem-solving -Ability to investigate technical issues, identify root causes, assess organization-wide impacts, and develop practical solutions.
• Collaboration and communication -Ability to work effectively with colleagues, departments, and vendors and explain technical concepts clearly.

Licensing & Certifications

This position requires a valid driver’s license and safe driving record, the ability to pass an extensive background investigation, and Law Enforcement Data System (LEDS) certification.

Preferred Qualifications

Experience using PowerShell, Python, JavaScript, Power Automate, and/or HTML for system customization, automation, or related technical work and certifications in the following -

Microsoft 365 Certified Teams Administrator Associate (MS-700), Microsoft 365 Certified Administrator Expert (MS-102), or Microsoft Certified Information Security Administrator Associate (SC-401), are preferred, but not required.

Why Join Us?

• Citywide impact -Help keep collaboration and information management systems running securely and effectively for approximately 1,000 City users.
• Meaningful modernization work -Contribute to improving Microsoft 365 governance and the City's evolving records management practices.
• Collaborative team -Work alongside technical professionals who value shared knowledge, thoughtful problem-solving, and reliable public service.
• Benefits and professional growth -Build enterprise system administration experience while taking advantage of the City's employee benefits and retirement programs.

When you join our team, you'll enjoy:

• Competitive pay with City contributions to PERS retirement
• Comprehensive medical, dental, and vision coverage
• Paid time off for vacation, personal, sick leave, and holidays
• Deferred compensation match and HRA VEBA contributions to boost your future savings
• City-paid life, AD&D, and long-term disability insurance
• Extra perks like bilingual pay incentives and wellness reimbursements
• Free TriMet annual Hop pass and SHARC and Hidden Creek Community Center recreation access for you and your immediate family
• Paid time off to volunteer in the community through Hillsboro Helps
• Ongoing professional development and training opportunities
• A supportive workplace that values work/life balance and employee wellness

To learn more about our robust benefits package, please visit our Benefits Page.

Bilingual Incentive Pay Available

Employees who can demonstrate the ability to speak Spanish, ASL, or any other language spoken by over 10% of the City's residents as documented by the most recent U.S. Census, will receive a monthly 3% premium pay. The incentive is only paid on hours in paid status. Proficiency will be determined by a City-administered test.

For additional information about City employment benefits, see the City of Hillsboro's Salary, Benefits, and Employee Resources page.

Work Schedule & Location

This is an onsite position in Hillsboro, Oregon. The anticipated regular schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with occasional work outside regular business hours to support system needs.

Our Commitment to an Inclusive Workplace

Hiring a workforce that reflects the diverse community we serve is essential to delivering exceptional City services and programs. The City of Hillsboro is committed to creating and supporting an inclusive and welcoming environment where employees can thrive. We value, respect, and empower employees as unique individuals with authentic voices and diverse ideas.

Experience to Highlight in Your Application

Resumes and cover letters are not accepted for this recruitment.

Your qualifications will be evaluated based on the information provided in your application and responses to the supplemental questions.

Please clearly describe your hands‑on experience administering, configuring, and troubleshooting SharePoint Online, Teams, OneDrive, or similar collaboration systems. We encourage you to include examples of security and permissions administration, system updates or change management, records management technology, and complex technical problems you have solved.

When sharing examples, explain your specific role, the actions you took, and the outcome. This information will help our application reviewers understand your qualifications and determine which candidates will move forward in the recruitment process.