SharePoint Platform, Records and Information Management Coordinator - Management Analyst 2

Minnesota Department of Human Services; Saint Paul (MN); Hybrid; USD 55,000 - 79,000; Full time

Job summary

Minnesota Department of Human Services seeks a SharePoint Platform, Records and Information Management Coordinator in Saint Paul. You will administer the SharePoint environment, coordinate RIM activities, and support daily DHS operations within the Behavioral Health Administration.

The role requires expertise in Microsoft 365 apps, records management, and accessibility standards, with an emphasis on data security and governance. Telework is allowed with supervisor approval.

Qualifications

• Practical knowledge of Microsoft 365 applications, including SharePoint Online, Power Automate, Microsoft Forms/Power Apps, Microsoft Teams, and Microsoft Office Suite.
• Working knowledge of data practices laws and retention guidelines.
• Knowledge of accessibility standards (Section 508, WCAG) and records management.
• Experience with electronic records management and information governance.

Responsibilities

• Serve as the BHA Site Collection Administrator for SharePoint and manage site structures, libraries, lists, and workflows.
• Act as RIM Liaison, leading records management across the Behavioral Health Administration.
• Provide administrative support and collaborate with cross-functional teams to ensure efficient operations.

Job description

• Telework Eligible: Yes

Working Title: SharePoint Platform, Records and Information Management Coordinator

Job Class: Management Analyst 2

Agency: Human Services Dept

• Job ID: 97007
• Location: St. Paul
• Telework Eligible: Yes
• Full/Part Time: Full-Time
• Regular/Temporary: Unlimited
• Who May Apply: Open to all qualified job seekers
• Date Posted: 09/15/2026
• Closing Date: 09/21/2026
• Hiring Agency/Seniority Unit: Human Services Dept / MAPE DHS Central Office
• Division/Unit: DHS-Central Office / BHDH ADAD Leg/Communications
• Work Shift/Work Hours: Day Shift / 8:00am to 4:30pm
• Days of Work: Monday - Friday
• Travel Required: No
• Salary Range: $26.12 - $37.91 / hourly; $54,539 - $79,156 / annually
• Classified Status: Classified
• Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
• FLSA Status: Nonexempt
• Designated in Connect 700 Program for Applicants with Disabilities: Yes

The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DHS does not participate in E-Verify.

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

This position is eligible for telework for applicants who reside in Minnesota or in a bordering state, with supervisory approval and satisfactory performance. If you live in a state bordering Minnesota, you must live within 50 miles or less from the primary work location to be eligible for telework.

Flexible work hours may be permitted with supervisor approval.

This position serves as the SharePoint Platform and Records and Information Management (RIM) Coordinator for the Behavioral Health Administration (BHA). The position provides operational platform administration, user assistance, data collection/auditing, and records governance to support daily operations across BHA divisions.

The incumbent coordinates BHA’s SharePoint environment by maintaining site structures, document libraries, lists, and standard automated forms and workflows; troubleshooting user issues; providing guidance and training to site owners; and auditing permissions to ensure data security. As the administration’s RIM Liaison, the incumbent serves as a member of the DHS Records and Information Management workgroup, acting as the liaison between BHA and the department's records manager.

The incumbent leads RIM efforts across the administration, including collaborating on the development and maintenance of administration and divisional records retention schedules; advising staff on records classification, retention, and disposition; coordinating records inventories and disposal certifications; and ensuring electronic content complies with retention schedules, data practices requirements, and applicable state and federal law. The incumbent integrates records management best practices into the administration's SharePoint architecture and content management policies, aligning the two functions to strengthen BHA's overall information governance.

The remaining portion of the position provides administrative support to BHA operations, including coordinating meeting logistics, maintaining distribution lists and contact resources, supporting internal communications, and serving as backup to other administrative staff. The incumbent reports to the Communications and External Relations Team Supervisor and works collaboratively across all BHA teams to support the administration's mission and ensure efficient, well-organized operations.

Responsibilities include, but are not limited to:

• Serve as the BHA Site Collection Administrator, designing, developing, and administering the administration's SharePoint environment.
• Serve as the Records and Information Management (RIM) Liaison for the Behavioral Health Administration, leading records management efforts across the administration.
• Provide administrative support services to facilitate smooth daily operations across the Behavioral Health Administration.

Minimum Qualifications

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

There are three (3) different ways to qualify for this position, and you must have the required work experience listed below:

One (1) year of working experience providing technical assistance, training, and operational support to SharePoint owners along with the required work experience listed below.

OR

Three (3) years of working experience providing administrative and operational support to SharePoint owners along with the required work experience listed below.

OR

Bachelor’s degree in information technology, information management, library and information science, or another closely related degree.

AND

Two (2) years of working experience providing administrative and operational support to SharePoint owners along with the required work experience listed below.

Required work experience must clearly demonstrate:

• Practical knowledge of Microsoft 365 applications, including SharePoint Online, Power Automate, Microsoft Forms/Power Apps, Microsoft Teams, and Microsoft Office Suite.
• Working knowledge of the Minnesota Government Data Practices Act (MGDPA), HIPAA, and state records management and retention laws and guidelines.
• Knowledge of state and federal digital accessibility standards (Section 508, W3C WCAG).
• Experience working in electronic records management and have an understanding of information management practices.

Preferred Qualifications

• Variety of experiences working effectively with others from different backgrounds and cultures.
• General knowledge of Behavioral Health Administration programs, division operations, and organizational structure.
• Practical understanding of managing records and data in the context of legal discovery, legal liability and risk factors associated with records in electronic and paper formats.
• Administer, configure, and maintain SharePoint sites, lists, libraries, permissions, and basic automated workflows.
• Analyze administrative workflows, identify operational bottlenecks, and implement practical electronic forms and tools.
• Plan, conduct, and document division-wide records inventories and certified disposals.
• Communicate technical and compliance concepts clearly to non-technical staff and site owners.
• Develop clear user guides, standard operating procedures, and training materials.
• Prioritize multiple demands, manage shifting priorities, and maintain data confidentiality and security.

Additional Requirements

• Minnesota Department of Human Services (DHS) criminal background check will be conducted on all finalists for this position. Finalists must pass the DHS background check.
• Employee reference checks will be conducted on all finalists. This may include a review of documentation related to job performance. It also includes contact with the applicant's former employer(s).

About Human Services Dept

We Make a Difference:

The Minnesota Department of Human Services impacts the lives of 1.7 million people every year, helping them meet their basic needs so they can reach their highest potential.

Working together to improve the state we love.

What do Minnesota's State employees have in common?

• A sense of purpose in their work
• Connection with their coworkers and communities
• Opportunities for personal and professional growth

Benefits

As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your benefits may include:

• Paid vacation and sick leave
• 12 paid holidays each year
• Low-cost medical, dental, vision, and prescription drug plans
  • Fertility care, including IVF
  • Diabetes care
  • Dental and orthodontic care for adults and children
• 6 weeks paid leave for parents of newborn or newly adopted children
• Pension plan that provides income when you retire (after working at least three years)
• Employer paid life insurance to provide support for your family in the event of death
• Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
• Tax-free expense accounts for health, dental, and dependent care
• Resources that provide support and promote physical, emotional, social, and financial well-being

Support to help you reach your career goals:

• Training, classes, and professional development
• Tuition reimbursement
• Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)

Employee Assistance Program (EAP) for work/life support:

• A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
• Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
• Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

EQUAL OPPORTUNITY EMPLOYERS

Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.

Applicants With Disabilities

Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email [e-mail] and let us know the support you need.