Waiver Policy and Compliance Supervisor / Human Services Supervisor 4

Minnesota Department of Human Services; Saint Paul (MN); On-site; USD 91,000 - 130,000; Full time

Job summary

The Minnesota Department of Human Services is seeking a Waiver Policy and Compliance Supervisor in St. Paul to oversee HCBS waiver policy development, compliance, and related system changes.

The role leads cross-functional teams, aligns policy initiatives with federal and state requirements, and provides executive-level guidance to ensure program sustainability and waiver plan implementation across counties and Tribal Nations.

Qualifications

• Demonstrated leadership experience suitable for a supervisor role.
• 4 years of professional work experience in HCBS, waiver policy or legislative processes.
• Knowledge of LTSS, HCBS standards, and policy development.
• Understanding of federal and state policies and laws affecting stakeholders

Responsibilities

• Supervise and develop professional staff responsible for implementing, maintaining, and advancing home and community-based services (HCBS) waiver policy and related system changes.
• Coordinate work across multiple DSD and DHS teams including waiver policy, fiscal policy and analysis, federal relations, licensing, provider enrollment, and the Office of Inspector General (OIG).
• Lead cross-functional policy and operational initiatives that affect waiver plans, service delivery systems, and statewide implementation.
• Balance competing priorities, allocate resources, coordinate workloads, and ensure timely, consistent, and accountable work products during periods of significant policy, legislative, and systems change.
• Establish strategic division priorities and represent the division on complex, high-visibility issues involving executive leadership, legislative initiatives, CMS requirements, and cross-administration coordination.
• Lead strategic initiatives that impact multiple statewide programs, including federally approved waiver plans, and provide organizational leadership to support counties, Tribal Nations, and providers in implementing and complying with enacted legislation, federal requirements, and waiver plan provisions.
• Remove systemic barriers, promote organizational alignment, and ensure policy and operational decisions advance DHS strategic priorities and long-term program sustainability

Skills

Leadership experience

Supervisory experience

Strategic planning

Communication skills

Education

Bachelor's degree in a related field

Job description

• Telework Eligible: Yes

Working Title: Waiver Policy and Compliance Supervisor

Job Class: Human Services Supervisor 4

Agency: Human Services Dept

• Job ID: 97054
• Location: St. Paul
• Telework Eligible: Yes
• Full/Part Time: Full-Time
• Regular/Temporary: Unlimited
• Who May Apply: Open to all qualified job seekers
• Date Posted: 09/16/2026
• Closing Date: 09/29/2026
• Hiring Agency/Seniority Unit: Human Services Dept / DHS Central Office MMA
• Division/Unit: DHS-Central Office / ADSA DS Services & Standards
• Work Shift/Work Hours: Day shift
• Days of Work: Monday - Friday
• Travel Required: No
• Salary Range: $43.36 - $62.21 / hourly; $90,535 - $129,894 / annually
• Classified Status: Classified
• Bargaining Unit/Union: 216 - Middle Management Association/MMA
• FLSA Status: Exempt - Executive
• Designated in Connect 700 Program for Applicants with Disabilities: Yes

This position is eligible for telework for applicants who reside in Minnesota or in a bordering state, with supervisory approval and satisfactory performance. If you live in a state bordering Minnesota, you must live within 50 miles or less from the primary work location to be eligible for telework.

The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DHS does not participate in E-Verify.

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

This positions exists to provide strategic leadership and administrative oversight for waiver policy compliance, legislative provisions, training, and complex operational initiatives within the Disability Services Division (DSD). Responsibilities include:

• Supervise and develop professional staff responsible for implementing, maintaining, and advancing home and community-based services (HCBS) waiver policy and related system changes
• Coordinate work across multiple DSD and Department of Human Services (DHS) teams, including:
  • waiver policy
  • fiscal policy and analysis
  • federal relations,
  • licensing
  • provider enrollment, and
  • the Office of Inspector General (OIG)
• Lead cross-functional policy and operational initiatives that affect waiver plans, service delivery systems, and statewide implementation
• Balance competing priorities, allocate resources, coordinate workloads, and ensure timely, consistent, and accountable work products during periods of significant policy, legislative, and systems change
• Establish strategic division priorities and represent the division on complex, high-visibility issues involving executive leadership, legislative initiatives, CMS requirements, and cross-administration coordination
• Lead strategic initiatives that impact multiple statewide programs, including federally approved waiver plans, and provide organizational leadership to support counties, Tribal Nations, and providers in implementing and complying with enacted legislation, federal requirements, and waiver plan provisions
• Remove systemic barriers, promote organizational alignment, and ensure policy and operational decisions advance DHS strategic priorities and long-term program sustainability

All DHS Leaders are expected to demonstrate and develop the six (6) competency themes from the Enterprise-wide Leader Competency Model:

• Leading Self
• Leading Others
• Leading the Organization
• Leading Outside the Organization
• Getting Work Done

Minimum Qualifications

Demonstrated leadership experience*

• Leadership experience can include:
• Experience as a supervisor, leadworker, team lead, project lead;
• Completion of a State of Minnesota leadership program (e.g. ELI, L4);
• A paid/unpaid position leading a program or chairing a committee (e.g. ERG) - experience must include:
• 1+ year of experience identifying issues, goals and strategic actions
• 100+ hours per year time commitment

4 years of professional work experience in home and community-based services (HCBS), waiver policy or legislative processes. Experience must include the following:

• Experience with long-term services and supports (LTSS) and HCBS practices, standards, and processes, at a level suitable for supervising staff involved in policy development and strategic planning activities
• Principles of public policy and administration, including program policy development processes to design, establish, and implement policies, directives, and instructions
• Federal and state policies, regulations, and laws that affect all stakeholders including people receiving services, families, advocates, Lead Agency Staff, providers, legislators, and administrators

Preferred Qualifications

• Experience with best practices in waiver plan management and initiating enacted legislation
• Presentation techniques and methods for eliciting information from various audiences and engaging stakeholders
• Clearly and concisely convey complex policies and procedures, both orally and in writing, to ensure audience understanding and appropriately represent the department and division to consumers, staff, and stakeholders
• Lead goal-directed planning initiatives and groups, collaborating across functions, disciplines, and organizations, and overseeing the work of professional staff
• Variety of experiences working effectively with others from different backgrounds and/or cultures

Additional Requirements

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

REFERENCE/BACKGROUND CHECKS - The Department of Human Services will conduct reference checks to verify job-related credentials and criminal background check prior to appointment.

About Human Services Dept

WE MAKE A DIFFERENCE! The Minnesota Department of Human Services impacts the lives of 1.7 million people every year, helping them meet their basic needs so they can achieve their highest potential.

Working together to improve the state we love.

What do Minnesota's State employees have in common?

• A sense of purpose in their work
• Connection with their coworkers and communities
• Opportunities for personal and professional growth

Benefits

As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your benefits may include:

• Paid vacation and sick leave
• 12 paid holidays each year
• Low-cost medical, dental, vision, and prescription drug plans
  • Fertility care, including IVF
  • Diabetes care
  • Dental and orthodontic care for adults and children
• 6 weeks paid leave for parents of newborn or newly adopted children
• Pension plan that provides income when you retire (after working at least three years)
• Employer paid life insurance to provide support for your family in the event of death
• Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
• Tax-free expense accounts for health, dental, and dependent care
• Resources that provide support and promote physical, emotional, social, and financial well-being

Support to help you reach your career goals:

• Training, classes, and professional development
• Tuition reimbursement
• Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)

Employee Assistance Program (EAP) for work/life support:

• A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
• Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
• Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care

Programs, resources and benefits eligibility varies

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

EQUAL OPPORTUNITY EMPLOYERS

Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.

Applicants With Disabilities

Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email [e-mail] and let us know the support you need.