Intensive Residential Treatment Services and Residential Crisis Stabilization Program Consultant - Human Services Program Representative 2

Minnesota Department of Human Services; Saint Paul (MN); Hybrid; USD 45,000 - 67,000; Full time

Job summary

Minnesota Department of Human Services is seeking a Consultant to coordinate statewide policy implementation and provide guidance for Intensive Residential Treatment Services (IRTS) and Residential Crisis Stabilization (RCS). The role supports Medicaid rate setting, budgets, and provider collaboration across divisions.

The position requires 3 years of relevant experience, and may involve statewide travel; telework eligibility is available with supervisor approval.

Qualifications

• Three (3) years of working experience providing technical assistance for Intensive Residential Treatment Services and/or Residential Crisis Stabilization.
• Experience collaborating with county, tribal, state, and/or federal governments regarding treatment services.
• Knowledge of Medicaid, rate setting, contracts, budgets, and program requirements.

Responsibilities

• Coordinate statewide implementation of IRTS and RCS services.
• Manage grants, budgets, expenditures and contracts related to IRTS and RCS.
• Provide policy guidance and program oversight to providers, counties, and tribes.

Skills

Technical assistance

Policy coordination

Data analysis

Communication

Education

Bachelor’s degree in human services or related field

Master’s degree may substitute years of experience

Tools

Driver's license

Job description

• Telework Eligible: Yes

Working Title: Intensive Residential Treatment Services and Residential Crisis Stabilization Program Consultant Job Class: Human Services Program Representative 2 Agency: Human Services Dept

• Job ID: 96950
• Location: St. Paul
• Telework Eligible: Yes
• Full/Part Time: Full-Time
• Regular/Temporary: Unlimited
• Who May Apply: Open to all qualified job seekers
• Date Posted: 09/15/2026
• Closing Date: 09/21/2026
• Hiring Agency/Seniority Unit: Human Services Dept / MAPE DHS Central Office
• Division/Unit: DHS-Central Office / BHDH ADAD Clinical
• Work Shift/Work Hours: Day Shift / 8:00am to 4:30pm
• Days of Work: Monday - Friday
• Travel Required: Yes , (Up to 25% for meetings)
• Salary Range: $32.97 - $48.60 / hourly; $68,841 - $101,476 / annually
• Classified Status: Classified
• Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
• FLSA Status: Nonexempt
• Designated in Connect 700 Program for Applicants with Disabilities: Yes

The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DHS does not participate in E-Verify.

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

This position is eligible telework for applicants who reside in Minnesota or in a bordering state, with supervisory approval and satisfactory performance. If you live in a state bordering Minnesota, you must live within 50 miles or less from the primary work location to be eligible for telework.

Flexible work hours may be permitted with supervisor approval.

The position exists to coordinate statewide policy implementation and provide guidance and program oversight in all aspects of Intensive Residential Treatment Services (IRTS) and Residential Crisis Stabilization (RCS). This position works within the Complex Services Team as a program resource and subject specialist. The position provides technical assistance and consultative guidance to providers, counties, Tribes, and other interested parties concerning IRTS and RCS. The position analyzes claims data and service utilization, completes program evaluations, monitors quality, and develops recommendations for service delivery improvements.

The position supports the development and ongoing management of IRTS and RCS in close collaboration with the Adult Services Lead and division leadership. The position collaborates with policy specialists, stakeholders, and staff across divisions to establish implementation plans and timelines. The position coordinates provider qualifications and standards for prospective or enrolled IRTS and RCS Medicaid-funded providers.

The incumbent administers IRTS and RCS program activities, including coordinating data for Medicaid rate-setting; reviewing program budgets and expenditure reports; administering grants; providing technical assistance and training; monitoring adherence to federal, state, and program requirements; identifying and reporting fraud, waste, or abuse; and supporting service fidelity. The position is designated as mobile work, requiring statewide travel for on‑site program visits, monitoring, and provider collaboration.

The incumbent reports directly to the Residential and Complex Services Supervisor, keeping leadership informed of activities, project milestones, and program outcomes. Work intersects across the Behavioral Health Administration, Health Care Administration, Office of Inspector General, and other department compliance and rate‑setting divisions.

Domain of responsibilities include, but not limited to:

• Coordinate state‑wide implementation of IRTS and RCS services. This includes prospective and existing providers licensed as a residential facility for adults with mental illness or home and community based residential facility providing RCS services.
• Manage behavioral health IRTS and RCS grants, cost‑based rate setting, and provide oversight of associated contracts, budgets, and expenditures. Monitor operations budget of IRTS and RCS grants and all aspects of financial resources regarding grants and cost‑based rate setting, including problem solving as necessary. Develop agency deliverables, write work plans, complete contract templates and any needed modifications/amendments. Meet all applicable federal, state, and division requirements.
• Research and make policy recommendations for intensive services to the Behavioral Health Administration. Assist in providing policy and program or service recommendations to interested parties.

Minimum Qualifications

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

Three (3) years of working experience providing technical assistance for Intensive Residential Treatment Services and/or Residential Crisis Stabilization.

Experience must include:

• Direct work experience providing assessment and evaluation techniques and treatment modules to address mental health and substance use disorders to review and guide the efforts of mental health providers involved in treatment plans.
• Experience collaborating with county, tribal, state, and/or federal governments regarding treatment services.
• Residential adult mental health Medicaid standards and medical necessity criteria including but not limited to monitoring provider compliance, reviewing documentation, and supporting program integrity.
• Researching and analyzing multiple sources of data to meet compliance standards.
• Must have a valid Minnesota driver's license for statewide travel.
• Bachelor’s degree in human services, behavioral health, public health, social sciences or another related field may substitute for one (1) year of work experience.
• Master’s degree in human services, behavioral health, public health, social sciences or another related field may substitute for two (2) years of work experience.

Preferred Qualifications

• Variety of working experience working effectively with others from different backgrounds and cultures.
• Advanced skills to author RFPs, grant contracts, policy manuals, legislative summaries, and provider training materials.
• Clinical licensure such as LICSW, LMFT, LPCC, or LP is preferred for reviewing clinical documentation within scope of practice.
• Knowledge of state procurement (OGM), braided funding, and contract lifecycles to manage the $1,000,000 budget, process encumbrances (EIORs), and review cost reports for rate setting.
• Experience synthesizing utilization data, claims metrics, and proposed legislation to identify gaps, prepare fiscal notes, and recommend program improvements.
• Experience utilizing strong communication skills to build relations; communicate clearly and professionally both verbally and in writing; respond openly to requests and concerns and simplify technical information for non‑specialist understanding.
• Ability to present and facilitate discussions to solicit and explore diverse perspectives.
• Demonstrate a high level of ability to work collaboratively across divisions, administrations, and in partnership with community organizations.
• Experience with federal, state, and county government, laws, rules, regulations, and guidelines regarding Medical Assistance and MinnesotaCare programs related to adult residential programs serving clients with mental health diagnoses.

Additional Requirements

• The Minnesota Department of Human Services (DHS) will conduct criminal background and validity driver's license checks on all finalists for this position. Finalists must pass the DHS background and validity checks.
• Employee reference checks will be conducted on all finalists. This may include a review of documentation related to job performance. It also includes contact with the applicant's former employer(s).

Contact

If you have questions about this position, contact Erin Ruiz at contact at [e-mail] .

To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID# 96950, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Dennis Stevenson at [e-mail].

If you are an individual with a disability and need an ADA accommodation for an interview, you may contact the Department of Human Services' ADA Coordinator at 651-431-4945 or DEPARTMENT OF HUMAN [e-mail] for assistance.

About Human Services Dept

WE MAKE A DIFFERENCE! The Minnesota Department of Human Services impacts on the lives of 1.7 million people every year, helping them meet their basic needs so they can achieve their highest potential.

Working together to improve the state we love.

What do Minnesota's State employees have in common?

• A sense of purpose in their work
• Connection with their coworkers and communities
• Opportunities for personal and professional growth

Benefits

As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your benefits may include:

• Paid vacation and sick leave
• 12 paid holidays each year
• Low-cost medical, dental, vision, and prescription drug plans
  • Fertility care, including IVF
  • Diabetes care
  • Dental and orthodontic care for adults and children
• 6 weeks paid leave for parents of newborn or newly adopted children
• Pension plan that provides income when you retire (after working at least three years)
• Employer paid life insurance to provide support for your family in the event of death
• Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
• Tax-free expense accounts for health, dental, and dependent care
• Resources that provide support and promote physical, emotional, social, and financial well-being

Support to help you reach your career goals

• Training, classes, and professional development
• Tuition reimbursement
• Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)

Employee Assistance Program (EAP) for work/life support

• A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
• Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
• Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care

Programs, resources and benefits eligibility varies

based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

EQUAL OPPORTUNITY EMPLOYERS

Minnesota state agencies are equal opportunity, affirmative action, and veteran‑friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.

Applicants With Disabilities

Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email [e-mail] and let us know the support you need.