Technology, Reports and Data Specialist - Management Analyst 3

Minnesota Department of Human Services; Saint Paul (MN); Hybrid; USD 60,000 - 88,000; Full time

Job summary

Minnesota Department of Human Services (State of Minnesota) seeks a Technology, Reports and Data Specialist to provide data support and dashboards for Health Care Eligibility and Operations. You will gather data from multiple sources, develop reports, and serve as a liaison for division software and SharePoint needs.

The role emphasizes on data analysis, reporting, problem-solving, and collaboration with DHS partners.

Qualifications

• Two years experience with data analysis and report development of a public health care program demonstrating the following.
• Presenting data in different report formats to technical and non-technical audiences;
• Designing data structures and managing data in electronic databases.
• Bachelor's degree or higher degree in health care administration, business or related field may substitute one year of professional experience.

Responsibilities

• Collect, maintain, and provide data from multiple sources; and maintain division databases for required reporting, decision making, and resolution of technology system gaps to ensure MHCP program compliance.
• Identify, create, and analyze data collected from multiple sources; and develop, distribute, and produce reports, dashboards, spreadsheets, etc.
• As a Technical Services Liaison (TSL) for the division: provide prompt analysis, troubleshooting, and resolution of technical issues and on-the-job instruction about technical issues to the entire division, individual employees, MHCP consumers, DHS staff in other HCA divisions, and other internal and external business partners.
• As a division SharePoint Lead Site Owner (LSO) and first point of contact for SharePoint, create and maintain the division’s SharePoint sites; and instruct and provide support to SharePoint division users.

Skills

Data analysis

Report development

Presenting data

Education

Bachelor's degree or higher in health care administration, business or related field

Tools

METS

MAXIS

MMIS

Job description

• Telework Eligible: Yes

Working Title: Technology, Reports and Data Specialist

Job Class: Management Analyst 3

Agency: Human Services Dept

• Job ID: 96925
• Location: St. Paul
• Telework Eligible: Yes
• Full/Part Time: Full-Time
• Regular/Temporary: Unlimited
• Who May Apply: Open to all qualified job seekers
• Date Posted: 09/10/2026
• Closing Date: 09/23/2026
• Hiring Agency/Seniority Unit: Human Services Dept / MAPE DHS Central Office
• Division/Unit: Health Care Administration / Eligibility and Operations
• Work Shift/Work Hours: Day Shift / Varies
• Days of Work: Monday - Friday
• Travel Required: No
• Salary Range: $28.75 - $42.16 / hourly; $60,030 - $88,030 / annually
• Classified Status: Classified
• Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
• FLSA Status: Nonexempt
• Designated in Connect 700 Program for Applicants with Disabilities: Yes

The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DHS does not participate in E-Verify.

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

This position is eligible for telework for applicants who reside in Minnesota or in a bordering state, with supervisory approval and satisfactory performance. If you live in a state bordering Minnesota, you must live within 50 miles or less from the primary work location to be eligible for telework.

This position exists to provide technology, reports, and data support and specialized service for Health Care Eligibility and Operations division (HCEO) and their business partners (other DHS divisions and all Minnesota counties and tribal nations). This position will:

• Collect, maintain, and provide data from multiple sources; and maintain division databases for required reporting, decision making, and resolution of technology system gaps to ensure MHCP program compliance.
• Identify, create, and analyze data collected from multiple sources; and develop, distribute, and produce reports, dashboards, spreadsheets, etc.
• As a Technical Services Liaison (TSL) for the division:
  • Provide prompt analysis, troubleshooting, and resolution of technical issues and on-the-job instruction about technical issues to the entire division, individual employees, MHCP consumers, DHS staff in other HCA divisions, and other internal and external business partners.
  • Provide support, tips, and instruction for division software, computer equipment, and MCHP computer systems, etc.
  • Help with the planning, procurement, exchange, movement, upkeep, and tracking of computer equipment and the procurement, installation, and tracking of software and licenses.
  • Serve as division point-person for onboarding and offboarding HCEO staff.
  • Assist with the planning, coordination, and implementation of HCEO technology initiatives driven by MNIT, the department, and the division.
• As a division SharePoint Lead Site Owner (LSO) and first point of contact for SharePoint, create and maintain the division’s SharePoint sites; and instruct and provide support to SharePoint division users.

Minimum Qualifications

Two (2) years experience with data analysis and report development of a public health care program demonstrating the following:

• Presenting data in different report formats to technical and non-technical audiences;
• Designing data structures and managing data in electronic databases.
• Bachelor's degree or higher degree in health care administration, business or related field may substitute one year of professional experience.

Preferred Qualifications

• Demonstrated expertise with METS, MAXIS, and/or MMIS based eligibility data.
• Customer service including the ability to work with a diverse group of stakeholders in order to meet stakeholder needs
• Effective oral and written communication that is at the appropriate level in order to tailor communication to the specific audience, ensure perspective is understood, and so stakeholders comprehend and have confidence in the information they receive.
• Experience with analyzing, troubleshooting, and resolving technical issues, including computer hardware and software issues.
• Experience providing guidance and support to fellow employees on technical issues, including computer hardware and software issues, installation instructions, system updates, and workarounds.
• Ability to problem solve highly complex issues particularly as they relate to accessing, collecting, analyzing, manipulating, testing, sharing, presenting and transmitting data to meet report specifications so that issues are discovered and resolved effectively and efficiently by the appropriate people.
• Variety of experiences working effectively with others from different backgrounds and cultures.

Additional Requirements

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

REFERENCE/BACKGROUND CHECKS

The Department of Human Services will conduct reference checks to verify job-related credentials and criminal background check prior to appointment.

Contact

If you have questions about the position, contact Craig Schuller at [e-mail].

If you are a Connect 700 applicant, please email your certificate and the Job posting ID number to Kelly Ellich at [e-mail] by the position close date.

If you are an individual with a disability and need an ADA accommodation for an interview, you may contact the Department of Human Services’ ADA Coordinator at 651-431-4945 or [e-mail] for assistance.

About Human Services Dept

WE MAKE A DIFFERENCE! The Minnesota Department of Human Services impacts the lives of 1.7 million people every year, helping them meet their basic needs so they can achieve their highest potential.

Working together to improve the state we love.

What do Minnesota's State employees have in common?

• A sense of purpose in their work
• Connection with their coworkers and communities
• Opportunities for personal and professional growth

Benefits

As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your benefits may include:

• Paid vacation and sick leave
• 12 paid holidays each year
• Low-cost medical, dental, vision, and prescription drug plans
  • Fertility care, including IVF
  • Diabetes care
  • Dental and orthodontic care for adults and children
• 6 weeks paid leave for parents of newborn or newly adopted children
• Pension plan that provides income when you retire (after working at least three years)
• Employer paid life insurance to provide support for your family in the event of death
• Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
• Tax-free expense accounts for health, dental, and dependent care
• Resources that provide support and promote physical, emotional, social, and financial well-being

Support to help you reach your career goals:

• Training, classes, and professional development
• Tuition reimbursement
• Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)

Employee Assistance Program (EAP) for work/life support:

• A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
• Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
• Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

EQUAL OPPORTUNITY EMPLOYERS

Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.

Applicants With Disabilities

Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email [e-mail] and let us know the support you need.