SharePoint Consultant

FalconSmartIT; San Mateo (CA); In loco; USD 95.000 - 135.000; Tempo pieno

Descrizione del lavoro

FalconSmartIT is seeking an experienced L3 SharePoint Consultant to deliver advanced support for SharePoint Online/2013, Power Apps, and Power Automate. This onsite role in Foster City, CA requires ownership of complex production issues, performance tuning, and cross-functional collaboration to implement permanent fixes.

The ideal candidate will lead troubleshooting across the entire lifecycle, align with Azure DevOps CI/CD practices, and contribute to security and scalability improvements for

Competenze

• 7+ years in L3 SharePoint support (Online and 2013).
• Experience troubleshooting Power Apps and Power Automate workflows.
• Strong front-end troubleshooting with HTML5/CSS3/JS/jQuery/JSON/AJAX.

Mansioni

• Provide advanced SharePoint, Power Apps, and Power Automate support, resolving complex production issues end-to-end.
• Ensure stability and performance of SharePoint sites, lists, libraries, and workflows.
• Collaborate with cross-functional teams for root cause analysis and permanent fixes.

Conoscenze

SharePoint Online

SharePoint 2013

Power Apps

Power Automate

Front-end troubleshooting

Strumenti

Git/GitHub

CMS platforms (WordPress, Drupal)

Descrizione del lavoro

Job Title: SharePoint ConsultantLocation: Fosters City,CA (Onsite)Job Type: FTEJob Description :Role Summary - The L3 Support role is responsible for providing advanced support for SharePoint solutions, Power Apps, and Power Automate workflows by owning and resolving complex production issues end to end. The role ensures the stability and performance of SharePoint sites, lists, libraries, and workflows, supports integrations with Microsoft 365 services, and collaborates with cross-functional teams to perform root cause analysis, implement permanent fixes, and continuously improve the scalability, security, and reliability of business applications.Primary Skills:7+ years of experience providing L3 support for SharePoint platforms, specializing in SharePoint Online and SharePoint 2013, including lists, libraries, custom workflows, and hybrid architectures.5+ years of experience supporting and troubleshooting Power Apps and Power Automate solutions, including complex business workflows and automation failures.5+ years of experience in front-end troubleshooting and enhancements using HTML5, CSS3, JavaScript, jQuery, JSON, and AJAX.7+ years of experience integrating SharePoint with enterprise systems using APIs, OpenXML, and supporting Azure DevOps CI/CD pipelines and release management.7+ years of experience across the end-to-end application lifecycle, owning production incidents, root cause analysis, deployments, upgrades, and ongoing platform support.Secondary Skills (Good to have)Experience with version control tools like Git/GitHub and CMS platforms (e.g., WordPress, Drupal).Familiarity with APIs, UI/UX principles, and cloud deployment (AWS/Azure).Soft skills/other skills - To be Evaluated by Hiring Manager (To define how this will be evaluated)Communication Skills:Communicate effectively with internal and external stakeholdersCommunication approach: verbal, emails and instant messagesInterpersonal Skills:Strong interpersonal skills to build and maintain productive relationships with team membersProvide constructive feedback during code reviews and be open to receiving feedback on your own code.Problem-Solving and Analytical Thinking:Capability to troubleshoot and resolve issues efficiently.Analytical mindsetTask/ Work UpdatesPrior experience in working on Agile/Scrum projects with exposure to tools like Jira/Azure DevOpsProvides regular updates, proactive and due diligent to carry out responsibilitiesWhy This Role Matters - New addition (To be filled by Practice /DO)Provides critical L3 technical expertise for complex SharePoint/SPFx issues and business-critical KTLO support, ensuring application stability and timely incident resolution. Onshore presence enables faster stakeholder collaboration, escalation management, and coordination with offshore teams, reducing operational risk and improving customer experiencWhat You'll Do/ Job Description of Role (RNR) - To be Evaluated by Technical Panel (Define it to give more clarity)*The L3 Support role is responsible for providing advanced support for SharePoint solutions, Power Apps, and Power Automate workflows by owning and resolving complex production issues end to end. The role ensures the stability and performance of SharePoint sites, lists, libraries, and workflows, supports integrations with Microsoft 365 services, and collaborates with cross-functional teams to perform root cause analysis, implement permanent fixes, and continuously improve the scalability, security, and reliability of business applicationsWhat Success Looks Like (6-12 Months) - Expected OutcomeResolve issues promptly with accurate RCA and permanent fixes.Work on the adhoc script updates as requested by business.Maintain high-quality configurations, workflows, and documentationSupport seamless release cycles through effective testing and deployment readinessApply data visualization best practices to improve dashboard usability, accuracy, and performance.Collaborate with application, data engineering, and business teams to resolve issues and ensure timely communication and closure.Participate in Agile/Scrum ceremonies, operational reviews, and continuous improvement initiatives.Develop and maintain knowledge articles, troubleshooting guides, and support documentation for recurring BI issues.Why Join UsJoin a dynamic support team working on enterprise-grade applications, offering opportunities to build strong technical and functional expertise.Gain hands-on experience in incident management, monitoring tools, and ITIL-based processes while contributing to high-impact business operations.Be part of a well-structured AMS support environment with defined processes, SLAs, and best practices. Work in a collaborative team that values operational excellence, continuous improvement, and professional development.