Shareholder Services Call Center Associate (Onsite)

Vaco by Highspring; Braintree (MA); On-site; USD 21,593 - 30,754; Full time

Benefits offered by this job

Medical, dental, and vision benefits

401(k) retirement plan

Discretionary bonuses

Job summary

A staffing agency is seeking a Phone Distribution Associate to manage inbound calls and support shareholder services. This entry-level, full-time role requires strong communication skills and attention to detail. The position is fully onsite in Braintree, Massachusetts, and involves following scripted responses while providing timely and accurate information. Candidates with customer service or call center experience will be preferred. The pay is $19.00/hr, and benefits may vary based on individual qualifications.

Qualifications

• Preferred experience in customer service or call center.
• Strong communication skills necessary.
• Detail-oriented and reliability needed.

Responsibilities

• Handle a high volume of inbound calls with professionalism.
• Follow scripted responses for consistency.
• Document call details accurately.

Skills

Customer service or call center experience

Strong communication skills

Ability to follow scripts and procedures

Reliable and detail-oriented

Job description

A staffing agency is seeking a Phone Distribution Associate to manage inbound calls and support shareholder services. This entry-level, full-time role requires strong communication skills and attention to detail. The position is fully onsite in Braintree, Massachusetts, and involves following scripted responses while providing timely and accurate information. Candidates with customer service or call center experience will be preferred. The pay is $19.00/hr, and benefits may vary based on individual qualifications.