Inbound Shareholder Support Specialist (Temporary)

Vaco by Highspring; Braintree (MA); On-site; USD 21,593 - 30,754; Full time

Benefits offered by this job

Medical, dental, and vision benefits

401(k) retirement plan

Discretionary bonuses

Job summary

A leading consulting firm in Massachusetts is seeking a Phone Distribution Associate for a temporary position. The role focuses on managing inbound calls from shareholders, ensuring consistent and clear communication, and maintaining high customer service standards. Ideal candidates should possess strong communication skills and attention to detail, with prior customer service experience preferred. This position offers competitive pay and valuable experience in an administrative function.

Qualifications

• Customer service or call center experience is preferred.
• Must have strong communication skills.
• Ability to follow scripts and procedures is necessary.

Responsibilities

• Handle a high volume of inbound calls from shareholders professionally.
• Document call details accurately in the system.
• Collaborate with team members to support performance goals.

Skills

Customer service experience

Strong communication skills

Attention to detail

Job description

A leading consulting firm in Massachusetts is seeking a Phone Distribution Associate for a temporary position. The role focuses on managing inbound calls from shareholders, ensuring consistent and clear communication, and maintaining high customer service standards. Ideal candidates should possess strong communication skills and attention to detail, with prior customer service experience preferred. This position offers competitive pay and valuable experience in an administrative function.