Shared Services Team Administrator

ShaftesburyGroupUK; Wilmington (DE); On-site; USD 38,000 - 52,000; Full time

Job summary

Shaftesbury is seeking a Team Administrator to join our Shared Services team. You will provide multifunctional admin support across Care Operations, helping ensure smooth processes and positive service delivery.

Ideal candidates will have strong organisational skills, attention to detail, and experience in administration. The role emphasizes collaboration, inclusivity, and commitment to safeguarding vulnerable groups as part of our charity work.

Qualifications

• Strong organisational and administrative skills.
• Excellent attention to detail.
• Ability to manage multiple priorities and deadlines.
• Proactive, team‑focused mindset.
• Experience as an administrator or similar role.

Responsibilities

• Support purchase order processes.
• Monitor DBS and Right to Work processing.
• Process leavers and contract change forms.
• Assist with invoicing processes.
• Process payroll within deadlines.
• Act as a positive ambassador for the Shared Services team.

Skills

Organisational skills

Attention to detail

Multitasking

Microsoft Office

Administrative experience

Tools

Microsoft Office

Job description

Are You the Candidate We’re Looking For?

At Shaftesbury, we’re looking for a Team Administrator to join our passionate and purpose-driven Shared Services team. If you’re organised, detail-focused, and want to be part of something meaningful, this could be the perfect opportunity for you.

We’re not just hiring skills—we’re looking for people who genuinely care. People who want to make a difference. People who believe, as we do, that everyone deserves the opportunity to live a full, independent, and flourishing life.

Guided by our core values—Open, Enabling, Inclusive and Courageous—we are proud to deliver outstanding support across our adult care, children’s services, and education settings. Every member of our team plays a vital role in helping the people we support thrive.

About the Role

As a Team Administrator, you will play a key role in ensuring we provide multifunction admin support across our Care Operations team.

You’ll Be Responsible For

• Supporting the processes of purchase orders
• Monitoring the processing of DBS and Right to Work
• Processing of leavers and contract change forms
• Supporting with the invoicing process
• Processing of payroll within deadlines set
• Acting as a positive ambassador for the Shared Services team

This is a fantastic opportunity to be part of a team that directly impacts the quality and safety of the services we provide.

Why Join Shaftesbury?

We know our people are our greatest asset, so we make sure you feel valued, supported, and rewarded:

• Recognition & Rewards – Be recognised by senior leaders and receive vouchers of up to £50 for going above and beyond
• Professional Development – Access to an excellent training and development programme
• Generous Annual Leave – 25 days + bank holidays, rising to 28 days after 5 years
• Pension Scheme – Helping you plan for the future
• Wellbeing Support – Access to a comprehensive Employee Assistance Programme

Why You?

You’ll Bring

• Strong organisational and administrative skills
• Excellent attention to detail
• The ability to manage multiple priorities
• A proactive, team-focused mindset
• A passion for making a difference
• Excellent working knowledge of all Microsoft operating systems
• Previous experience as an administrator or similar role

If you’re ready to contribute to a caring, inclusive organisation where your work truly matters, we’d love to hear from you.

Be part of something bigger. Be part of Shaftesbury.

Shaftesbury is the disability charity that’s committed to enabling children, young people and adults to live a life that adds up for them.

What makes life liveable is never down to just one thing - it’s the sum of many things. From friendship to fun; from companionship to community; from a great chat to a challenge overcome, it all adds up – to Shaftesbury.

Through a wide range of disability care, special education, and rehabilitation services we promote inclusion and wellbeing for all. Together, we work to see people take part, contribute and be valued. We put the elements in place that all add up to connected lives.

Shaftesbury is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. All offers of employment are subject to an enhanced DBS/Access NI check.

Shaftesbury is committed to the Disability Confident Scheme and to equal opportunities therefore we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation.