SFTP Analyst

MedReview; New York (NY); On-site; USD 80,000 - 100,000; Full time

Job summary

A leading health technology company in New York is seeking a skilled SFTP Analyst for on-premises support and operations. This role requires 3+ years of experience with secure file transfer protocols and systems administration on Windows and Linux. The ideal candidate will troubleshoot complex issues, manage secure data transfers, and work collaboratively in a dynamic environment. Applicants must have a Bachelor's degree in Computer Science or equivalent experience, with strong problem-solving abilities and excellent communication skills.

Qualifications

• Very strong hands-on experience (Required 3+ years) in secure file transfer protocols.
• Experience with Windows Server and Red Hat Enterprise Linux.
• Competence in Active Directory and identity management.

Responsibilities

• Provide full support for SFTP and Managed File Transfer (MFT) platforms.
• Troubleshoot and resolve complex SFTP-related issues.
• Administer and support Windows and Linux environments for file transfers.
• Handle escalations and production incidents.

Skills

SFTP

FTPS

HTTPS

Managed File Transfer (MFT)

Windows Server

Red Hat Enterprise Linux

Active Directory

PowerShell

Python

SQL

Education

Bachelor of Science in Computer Science or equivalent work experience

Tools

Wireshark

Job description

Position Summary

This is an On-Premises position. Monday through Thursday (9-5) and remote on Fridays only. (No Exceptions)

The SFTP Analyst is responsible for the day-to-day operations, support, maintenance, and troubleshooting of secure file transfer solutions within the enterprise environments. This role focuses on Managed File Transfer (MFT) platforms, system administration, automation, and secure data exchange across on-prem and cloud infrastructures. The ideal candidate must have strong experience with SFTP/FTPS, Windows and Linux systems, networking, and security best practices, and is comfortable handling all escalations and production incidents. The SFTP Analyst carries out responsibilities in some or all of the following technical areas: server maintenance, system upgrades and procurement, infrastructure design and layout, OS installation, maintenance and patching, management of system tools and applications, Active Directory services.

Job Responsibilities

• Provide full support for SFTP and Managed File Transfer (MFT) platforms, ensuring high availability, performance, and security.
• Troubleshoot and resolve complex issues related to SFTP, FTPS, and HTTPS protocols, authentication and authorization (Active Directory, LDAP, SSO/SAML, MFA, Azure), and network connectivity (DMZs, TCP/IP).
• Administer and support Windows Server and Red Hat Enterprise Linux environments supporting file transfer services.
• Diagnose system-level issues using tools such as Event Viewer, registry analysis, DCOM, and network packet captures.
• Manage secure data transfers across enterprise storage systems, including NAS, SMB, NetApp, Isilon, DFS, and cloud platforms (AWS, Azure).
• Handle escalations and high-impact production incidents, ensuring resolution within SLA requirements.
• Reproduce defects in test environments and collaborate with engineering teams to identify root causes.
• Implement and maintain encryption standards, key management, and security controls for file transfers.
• Automate administrative, monitoring, and QA tasks using PowerShell, Python, SQL, REST APIs, and scripting frameworks.
• Create and maintain technical documentation for configurations, procedures, and troubleshooting guides.
• Ability to communicate technical information clearly, both written and verbally to end users.
• Ability to come into the office as this is an on-premises position.
• Availability to work nights and weekends during (un)planned outages and other special circumstances, with 24/7 accountability.
• Availability to enter on-call rotation.
• Ability to lift 50 lbs.

Requirements

Very strong hands-on experience (Required 3+ years) in the following:

• Secure File Transfer: SFTP, FTPS, HTTPS, Managed File Transfer (MFT) platforms (e.g., Globalscape)
• Operating Systems: Windows Server, Red Hat Enterprise Linux
• Identity & Access Management: Active Directory, LDAP, SSO/SAML, MFA, Azure Entra ID
• Networking: TCP/IP, firewalls, DMZs, DNS, DHCP, load balancers, OSI model
• Automation & Scripting: PowerShell, Python, SQL, REST APIs, JSON
• Cloud & Virtualization: Azure, AWS, virtualized server environments
• Troubleshooting Tools: Wireshark, Event Viewer, system and network diagnostics
• High availability, failover clustering

Experience in the following areas is a plus

• Strong knowledge with Globalscape MFT platform (Forta)
• HITRUST / HIPAA
• Certification is a plus.

Qualifications

• Bachelor of Science in Computer Science or equivalent work experience
• Ability to perform under stress.
• Collaborative / Team player
• Initiative and Reliability
• Written and verbal communication skills
• Strong attention to detail