SFTP Analyst

MedReview Inc.; New York (NY); Hybrid; USD 145,000 - 155,000; Full time

Job summary

MedReview Inc. is hiring an SFTP Analyst in New York, NY to support enterprise Managed File Transfer environments. This role involves maintaining and troubleshooting production issues independently across Windows and Linux systems. Candidates should have 3+ years of experience with SFTP, FTPS, and secure data transfers in regulated settings. The position offers both on-site and remote work options, with a competitive salary of $145,000-$155,000. Participation in an on-call rotation is required.

Qualifications

• 3+ years of hands-on experience supporting enterprise SFTP or Managed File Transfer environments.
• Strong experience with secure data transfers in regulated environments.
• Experience with TCP/IP, DNS, DHCP, firewalls, and cloud environments.

Responsibilities

• Own day-to-day administration, support, and maintenance of enterprise SFTP/MFT platforms.
• Troubleshoot complex production issues involving file transfer failures.
• Manage secure data transfers across cloud and on-prem infrastructure.

Skills

SFTP

FTPS

HTTPS

Windows Server

Red Hat Enterprise Linux

PowerShell

Python

SQL

REST APIs

Active Directory

MFA

Tools

Wireshark

Event Viewer

Job description

MedReview is seeking a highly technical, hands‑on SFTP Analyst to support and maintain enterprise Managed File Transfer (MFT) environments across on‑premise and cloud infrastructure. This is not a junior‑level support role – we are looking for someone who can independently troubleshoot complex production issues, manage secure file transfer platforms, and confidently work across Windows, Linux, networking, authentication, and automation environments.

The ideal candidate thrives in high‑availability environments, understands the urgency of production support, and has strong experience supporting secure enterprise data transfers in regulated environments.

Location & Compensation

This position is primarily on‑site in our NYC office Monday‑Thursday, with remote work on Fridays. We are open to exceptional remote candidates who closely align with the technical requirements. Salary ranges from $145,000‑$155,000 based on experience and qualifications. Participation in an on‑call rotation is required, as this role supports critical production environments and high‑priority operational incidents.

Job Responsibilities

• Own day‑to‑day administration, support, and maintenance of enterprise SFTP/MFT platforms
• Troubleshoot complex production issues involving SFTP, FTPS, HTTPS, authentication, networking, and file transfer failures
• Support Windows server and Red Hat Enterprise Linux environments
• Manage secure enterprise data transfers across cloud and on‑prem infrastructure
• Handle escalations and critical incidents while meeting SLA requirements
• Analyze logs, packet captures, and system diagnostics to identify root causes
• Support Active Directory, LDAP, SSO/SAML, MFA, and Azure Entra ID integrations
• Implement and maintain encryption standards, security controls, and key management processes
• Automate monitoring and administrative tasks using PowerShell, Python, SQL, and REST APIs
• Create and maintain technical documentation, procedures, and troubleshooting guides
• Participate in an on‑call rotation and support after‑hours incidents when needed

Required Experience

• 3+ years of hands‑on experience supporting enterprise SFTP or Managed File Transfer environments
• Strong experience with:
  • SFTP, FTPS, HTTPS, and enterprise MFT platforms
  • Windows Server and Red Hat Enterprise Linux
  • Active Directory, LDAP, SSO/SAML, MFA, Azure Entra ID
  • TCP/IP, DNS, DHCP, firewalls, load balancers, and DMZ environments
  • PowerShell, Python, SQL, REST APIs, and automation scripting
  • AWS and/or Azure cloud environments
  • Troubleshooting tools such as Wireshark and Event Viewer

Preferred Experience

• Experience with Globalscape/Fortra MFT platform
• Experience supporting highly available or failover clustered environments
• Healthcare, HITRUST, or HIPAA‑regulated environment experience
• Certifications are a plus

Are you a strong troubleshooter who enjoys solving complex technical issues and thrives in a fast‑paced production environment? Are you someone who can work independently with minimal hand‑holding while still communicating effectively with both technical and non‑technical teams? We are looking for a detail‑oriented, proactive, and highly accountable professional who is comfortable handling escalations and high‑impact production incidents with confidence and urgency. If this sounds like you and you’re looking for an opportunity where you can make a direct impact within a highly technical environment, we encourage you to apply.