SFO Cargo Operations Leader — Duty Manager

Swissport; San Francisco (CA); On-site; USD 77,000 - 94,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Life insurance

Paid time off

Retirement plan

Tuition reimbursement

Vision insurance

Job summary

Swissport, headquartered in San Francisco, CA, seeks a Cargo Duty Manager to oversee the day-to-day cargo operations, ensuring safety, efficiency, and adherence to service standards and contractual commitments.

The role requires 5+ years of warehouse management experience, strong English communication, and the ability to manage staff and conflicts. Full-time position with comprehensive benefits and opportunities for advancement.

Qualifications

• High school diploma or equivalent required; degree preferred.
• Good command of English, both spoken and written.
• At least 5 years of warehouse management experience.
• Ability to deal with conflicts.
• Strong communication skills.
• Ability to work under pressure.
• Customer focus and quality awareness.
• Willing to work flexible hours.

Responsibilities

• Manages staff time to minimize overtime.
• Ensures safety and quality standards are met.
• Maintains company and customer manuals and documentation.
• Implements and monitors the local emergency plan.
• Develops good relations with customers and airport authorities.
• Finds solutions to conflicts and irregularities.
• Attends and contributes to internal meetings.
• Complies with SOPs and company policies.
• Performs related duties as assigned.

Skills

Staff management

Safety standards

Customer service

Conflict handling

Communication skills

Under pressure

Quality awareness

Flexible schedule

Education

High school diploma or equivalent

Job description

Swissport, headquartered in San Francisco, CA, seeks a Cargo Duty Manager to oversee the day-to-day cargo operations, ensuring safety, efficiency, and adherence to service standards and contractual commitments.

The role requires 5+ years of warehouse management experience, strong English communication, and the ability to manage staff and conflicts. Full-time position with comprehensive benefits and opportunities for advancement.