SFO Airport Customer Service Agent (Part-Time)

Pacific Aviation; San Jose (CA); On-site; USD 29,000 - 32,000; Part time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k

Paid Time Off

Uniform

Parking discount

Paid Training

Referral Bonus

Cell phone plan reimbursement

Job summary

Pacific Aviation is hiring part-time Airline Customer Service Agents at San Francisco International Airport (SFO) to greet and assist passengers, verify documents, and coordinate with airline teams. The role includes heavy emphasis on safety, accuracy, and exceptional service in a fast-paced terminal environment.

Shifts are 4 hours within 6:50 AM-12:00 PM windows, with training at SFO. Benefits include medical/dental/vision, 401k, PTO, uniform, parking, and referral bonuses.

Qualifications

• Ability to follow instructions and established procedures.
• Compliance with all airport and company regulations and procedures.
• Compliance with all required safety procedures.
• Ability to perform the essential functions of the position.
• Ability to complete assigned duties accurately and within required timelines.
• Ability to maintain established quality standards.
• Minimum availability of five (4) days per week, including weekends and holidays.

Responsibilities

• Assisting passengers at check-in counters, gates, and arrival areas
• Verifying travel documents and complying with airline and TSA protocols
• Making clear announcements and providing directions
• Supporting boarding, baggage assistance, and special service needs
• Collaborating with airline teams and fellow agents to ensure smooth operations
• Delivering excellent customer service under pressure in a dynamic terminal setting
• This position will also assist in transferring disabled or paralyzed passengers in wheelchairs between the front curb, front counter, onto the aircraft and to baggage claim as needed

Skills

Customer service

Following instructions

Safety procedures

Attention to detail

Job description

Pacific Aviation is hiring part-time Airline Customer Service Agents at San Francisco International Airport (SFO) to greet and assist passengers, verify documents, and coordinate with airline teams. The role includes heavy emphasis on safety, accuracy, and exceptional service in a fast-paced terminal environment.

Shifts are 4 hours within 6:50 AM-12:00 PM windows, with training at SFO. Benefits include medical/dental/vision, 401k, PTO, uniform, parking, and referral bonuses.