Global Airline Customer Service Agent - SFO - Part-Time

Pacific Aviation; United States; On-site; USD 32,000 - 34,000; Part time

Benefits offered by this job

Hourly Pay $23.40 vs hour

Fully Paid Medical, Dental, and Vision

401(k) with company match

Paid Time Off

Uniform Provided

Paid Training

Parking Discount or Clipper Card

Referral Bonus

Cell Phone Plan Reimbursement

Job summary

Pacific Aviation at San Francisco International Airport (SFO) seeks Airline Customer Service Agents for a part-time role that supports international travelers with warmth and professionalism. You’ll work in a fast-paced terminal environment, helping passengers at check-in, gates, and arrival areas while upholding airline and TSA protocols.

The team values clear communication, teamwork, and a customer-first mindset. Fluency in English is required, with bilingual options welcomed.

Qualifications

• Fluent English; strong verbal and written communication
• Active listening and responsive customer service
• Computer literacy and fast, accurate data entry
• Calm and solution-focused under pressure
• Physical stamina to stand long periods and move around the terminal
• Authorized to work in the U.S. and able to pass background check and drug screening

Responsibilities

• Assist passengers at check-in counters, gates, and arrival areas
• Verify travel documents and comply with TSA protocols
• Make announcements and provide directions
• Support boarding, baggage handling, and special service needs
• Collaborate with airline teams and other agents to keep operations smooth
• Deliver excellent customer service under pressure in a busy terminal

Skills

Fluent English

Verbal communication

Written communication

Active listening

Data entry

Calm under pressure

Stamina

Work authorization (US)

Job description

Pacific Aviation at San Francisco International Airport (SFO) seeks Airline Customer Service Agents for a part-time role that supports international travelers with warmth and professionalism. You’ll work in a fast-paced terminal environment, helping passengers at check-in, gates, and arrival areas while upholding airline and TSA protocols.

The team values clear communication, teamwork, and a customer-first mindset. Fluency in English is required, with bilingual options welcomed.