International Airline Customer Service Agent - Part-Time, SFO

Pacific Aviation; San Francisco (CA); On-site; USD 19,000 - 32,000; Part time

Benefits offered by this job

Fully paid medical (medical, dental, &

Vision insurance

401(k) with company match

Paid time off

Uniform provided

Paid training

Parking discount/Clipper card

Referral bonus

Cell phone plan reimbursement

Job summary

Pacific Aviation is seeking Airline Customer Service Agents for San Francisco International Airport (SFO). This part-time role focuses on delivering high-quality passenger service in a fast-paced, international-airline environment.

You will assist travelers, verify documents per airline and TSA protocols, and coordinate with teams to keep operations smooth while maintaining composure and a helpful attitude in busy terminals.

Qualifications

• Authorized to work in the U.S.
• Pass a background check
• Pass a drug screening
• Customer service experience preferred

Responsibilities

• Assist passengers at check-in counters, gates and arrival areas.
• Verify travel documents and comply with TSA protocols.
• Make announcements and provide directions.
• Support boarding, baggage handling and special service needs.
• Collaborate with airline teams and fellow agents for smooth operations.
• Deliver excellent customer service under pressure in a busy terminal.

Skills

Fluent English

Verbal communication

Written communication

Data entry

Calm under pressure

Stamina

Job description

Pacific Aviation is seeking Airline Customer Service Agents for San Francisco International Airport (SFO). This part-time role focuses on delivering high-quality passenger service in a fast-paced, international-airline environment.

You will assist travelers, verify documents per airline and TSA protocols, and coordinate with teams to keep operations smooth while maintaining composure and a helpful attitude in busy terminals.