SF Case Manager Henrico

Moms In Motion / At Home Your Way; Virginia (MN); Hybrid; USD 35,000 - 45,000; Full time

Benefits offered by this job

Paid Training

Medical, Dental & Vision Insurance

401K with Employer Match

Annual Tech & Auto Stipends

Mileage & Cell Phone Reimbursement

Job summary

Moms In Motion / At Home Your Way is looking for a Service Facilitator (SF) Case Manager based in Virginia. You will visit clients in their homes, assisting them with Virginia's Medicaid Waiver programs and enhancing their quality of life.

Ideal candidates are compassionate and experienced, with at least 2 years of experience supporting individuals with disabilities. The role offers flexible work from home and numerous benefits to ensure your success.

Qualifications

• At least 2 years of experience in supporting individuals with disabilities or the elderly.
• Strong communication skills in both written and spoken forms.
• Ability to pass a background check and provide professional references.

Responsibilities

• Visit clients in their homes for daily local travel.
• Guide families in navigating Medicaid Waiver programs.
• Write plans of care and assessments that make a difference.

Skills

Experience supporting individuals with disabilities or the elderly

Tech-savvy

Great written and spoken communication

Job description

Benefits

• Health insurance
• Training & development
• Vision insurance
• 401(k)
• Dental insurance

Service Facilitator (SF) Case Manager

MUST live in VA

Daily local travel to client homes

Degree Required: Nope!

Make a Difference Every Day

At Moms In Motion, our Service Facilitators are everyday heroes. You’ll spend your days connecting with families, helping them navigate Virginia’s Medicaid Waiver programs (CCC+, CL & FIS, EPSDT), and making sure those you serve can live safe, healthy, and independent lives.

If you’re compassionate, organized, and love the idea of making your community a better place—you’ll fit right in!

What You’ll Do

• Hit the road (locally!) to visit clients in their homes.
• Be the go-to guide for families navigating waiver programs.
• Write up plans of care and assessments that actually make a difference.
• Troubleshoot challenges like service authorizations, timesheets, and more.
• Build lasting relationships with families built on respect, patience, and trust.
• Work remotely from your laptop/tablet.

What We’re Looking For

• At least 2 years of experience supporting individuals with disabilities or the elderly.
• No degree required (we care more about heart and experience).
• Tech‑savvy enough for email, docs, spreadsheets, portal navigation and video calls.
• A valid driver’s license & reliable vehicle (no client transport).
• Great communication—both written and spoken.
• Able to pass a background check + provide 2 professional references.
• Bonus points if you’ve got Person‑Centered Thinking/Planning training.

Perks & Benefits

• Paid Training (we set you up for success!)
• Paid Holidays
  • Memorial Day
  • Juneteenth
  • Independence Day
  • Labor Day
  • Columbus Day
  • Veteran's Day
  • Thanksgiving
  • Day after Thanksgiving
  • Winter Break: December 24th through January 1st
  • 1 Floater Holiday: 8 hours to be used on any day of your choice
• Medical, Dental & Vision Insurance
• Disability, Life, and AD&D—company paid!
• 401K with Employer Match
• EAP & Telemedicine Access
• Flexible Spending Accounts & Dependent Care Options
• Supplemental Insurance (Accident, Cancer, Critical Care & more)
• Annual Tech & Auto Stipends
• Mileage & Cell Phone Reimbursement
• Fun Employee Perks (discounts on car rentals, Verizon, AAA, oil changes & more!)

Compassionate. Organized. Community-focused.

If that sounds like you