Settlement Pre-Processor

HomeServices of America; Winchester (VA); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Medical

Health Savings Account

Dental

Vision

Life Insurance

Paid Vacation

401(k) with employer match

Flexible Spending Account

Employee Assistance Program

Job summary

HomeServices of America in Winchester, VA, is seeking a Pre-Processor to support title order preparation and general clerical duties. You will enter orders, process files, prepare documents, and assist with payoffs and HOA information, while keeping front desk operations running smoothly.

The role requires strong communication, organization, and attention to detail, with 2+ years of administrative experience and proficiency in Microsoft Office.

Qualifications

• High school diploma or equivalent
• 2+ years of administrative experience
• Previous real estate experience desired
• Intermediate level Microsoft Office experience

Responsibilities

• Enter orders and open files
• Enter processing and breaking down files
• Order Title surveys
• Prepare documents
• Ensure all files are scanned and recorded
• Assist with payoffs and HOA information
• Providing office and reception support. Answer phone calls, maintain the lobby and front desk. Keep conference room clean and well stocked.
• Develop and implement organized filing systems
• Maintain and order office supplies
• Schedule appointments and events.

Skills

Excellent communication

Customer service

Detail-oriented

Organizational skills

Problem-solving

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

The Pre-Processor is responsible for initial title order preparation and general clerical and administrative duties.

Job Duties And Responsibilities (Essential Job Functions)

• Enter orders and open files
• Enter processing and breaking down files
• Order Title surveys
• Prepare documents
• Ensure all files are scanned and recorded
• Assist with payoffs and HOA information
• Providing office and reception support. Answer phone calls, maintain the lobby and front desk. Keep conference room clean and well stocked.
• Develop and implement organized filing systems
• Maintain and order office supplies
• Schedule appointments and events.

Performance Expectations

• Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
• Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism.
• Establish and maintain positive and productive work relationships with all staff, customers and business partners.
• Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development.
• Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all

Qualifications

Education:

• High school diploma or equivalent combination of training and education

Experience

• 2+ years of administrative experience
• Previous real estate experience desired
• Intermediate level Microsoft Office experience

Knowledge And Skills

• Excellent communication and customer service skills
• Detail-oriented with strong organizational and problem-solving abilities.

Wage

$22.00 - $23.00 hourly; actual wage is based upon education and experience. Potential for formulary incentive plan, based on financial results.

Benefits

Full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP)

Equal Opportunity Employer