Services Trainer & Technical Writer - Data Center Solutions

nVent; Henderson (NV); Remote; USD 120,000 - 170,000; Full time

Job summary

Join a dynamic global company that values innovation and collaboration. This role offers the opportunity to conduct training sessions for key customers on data center products while developing engaging training materials. You'll be part of a supportive environment that encourages career advancement and community engagement. With the flexibility to work remotely, you'll have the chance to make a meaningful impact while managing multiple training sessions. If you have a passion for technical training and excellent communication skills, this is the perfect opportunity to grow your career in a leading electrical solutions provider.

Benefits

Comprehensive Benefits Package

401(k) with Company Match

Opportunity for Career Advancement

Community Engagement Support

Innovative Work Environment

Qualifications

• Bachelor's degree or equivalent experience required.
• Validated experience in technical training and writing preferred.

Responsibilities

• Conduct training sessions for customers on data center products.
• Develop training materials including manuals and presentations.
• Collaborate with sales to create customized training programs.

Skills

Technical Training

Technical Writing

Communication Skills

Presentation Skills

Problem-Solving Skills

Organizational Skills

Time Management Skills

Education

Bachelor's Degree in a Related Field

Job description

Employer Industry: Electrical Solutions Provider

Why consider this job opportunity:

1. Salary range up to $169,300 based on geographic region
2. Opportunity for career advancement within a dynamic global company
3. Work remotely from a home office
4. Comprehensive benefits package including medical, dental, vision, and 401(k) with company match
5. Commitment to community engagement and support for employee philanthropic activities
6. Innovative and collaborative work environment

What to Expect (Job Responsibilities):

1. Conduct onsite training sessions for key customers on the installation, operation, and maintenance of data center products
2. Develop and deliver training materials, including manuals, presentations, and hands-on demonstrations
3. Provide technical writing, support, and mentorship to customers during the installation and maintenance processes
4. Collaborate with sales and customer service teams to identify and develop customized training programs
5. Collect and analyze customer feedback to continuously improve training programs and materials

What is Required (Qualifications):

1. Bachelor's degree in a related field or equivalent work experience
2. Validated experience providing technical training and technical writing, preferably in a customer-facing role
3. Excellent communication, presentation, and problem-solving skills
4. Ability to work independently and manage multiple training sessions simultaneously
5. Willingness to travel an average of 10-50% to customer locations as needed

How to Stand Out (Preferred Qualifications):

1. Experience in the electrical solutions industry
2. Familiarity with data center products and services
3. Previous experience in a remote work environment
4. Strong organizational and time management skills
5. Ability to adapt training materials for diverse audiences

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.