Services Sales Executive - Large Enterprise

Lenovo; North Carolina; Remote; USD 120,000 - 180,000; Full time

Job summary

Lenovo is seeking an experienced Solutions and Services Executive to nurture and own the customer relationship across the deal lifecycle. You will orchestrate deals that align with client needs and maximize the value of Lenovo's services and solutions.

This client-facing role requires sales experience, consultative engagement, and a proven track record closing net-new business. The SSE will evaluate opportunities from RFPs/RFQs and coordinate across Services, Hardware, Software, and partner

Qualifications

• BA/BS degree or equivalent professional work experience.
• 5+ years of successful solutions and services experience.
• Experience selling multi-year managed services solutions is a plus.

Responsibilities

• Partner across organizations and lead all elements of the services sales cycle.
• Define framework to manage long term strategy forecasting using Microsoft Dynamics and other reporting tools to track key sales metrics.
• Develop, implement, and execute an effective sales strategy to achieve sales goals.

Skills

Sales experience

Client engagement

Communication skills

Negotiation skills

Education

BA/BS degree or equivalent

Tools

Microsoft Dynamics

Job description

We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$83 billion revenue global technology powerhouse, ranked #153 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

Solutions Services Executive

Lenovo is currently seeking an experienced Solutions and Services Executive. As a Solutions and Services Executive (SSE), you will be entrusted with nurturing and owning the SSG relationship with the customer across the lifecycle of a deal. The SSE will orchestrate deals that resonate with customer needs and bring the very best of the SSGs offerings.

This is a client-facing sales role; industry sales experience, the ability to identify, consultative engagement, close net new business, and expertise are required. We are looking for an acquisition seller with a proven track record to take their career and our solutions and services business to the next level. The candidate will also evaluate customer opportunities as presented in, RFPs/RFQs or engagements, from the Services and Hardware Sales teams and use this information to manage the sales engagement process to ensure we meet the customer’s requirements. Lenovo solutions can include Services, Hardware, Software, Security, ISVs, and additional 3rd Party Services from Lenovo Business partners.

This role will provide dedicated support across our Eastern US acquisition efforts. While the position is fully remote, we are seeking candidates located within or near the region to ensure strong alignment with regional hiring needs, time zones, and stakeholder collaboration. Candidates should be comfortable working remotely while partnering closely with cross-functional teams across the Eastern U.S. territory.

Key Responsibilities

Sales Expertise:

• Partner across multiple organizations including, but not limited to, sales; finance; service delivery; customers and business partners and lead all elements of the services sales cycle
• Define framework to manage long term strategy forecasting by effectively and consistently use Microsoft Dynamics and other reporting tools to track key sales metrics and consistently meet those metrics
• Develop, implement, and execute an effective sales strategy to achieve sales goals

Account Engagement

• Work within dedicated territory/segment and work in concert with the Client Manager who is the lead person on the account and, if applicable, the Service and Solution Domain Specialist (SSDS)
• Partner with the Client Manager to develop, implement, and execute an effective account plans and customer engagement strategy to achieve sales goals
• Team with the Client Manager to develop C level relationships and serve as a trusted consultant to customers

Portfolio Acumen

• Display deep understanding of E2E strategic portfolio for example DWS
• Ability to understand customers business and IT challenges and position the appropriate Lenovo solutions
• Ability to discuss complex solutions, software, Device as a Service (DaaS) and Infrastructure as a Service (IaaS).

Requirements

• BA/BS degree or equivalent professional work experience
• 5+ years of successful solutions and services experience

Preferred Requirements

• Experience as an IT Services Solutions provider selling multi-year managed services solutions.
• Strong knowledge of Digital Workplace Solutions and Device as a Service.
• Exceptional communication, presentation, and negotiation skills.
• Self-motivated, results-oriented, and able to work independently.
• Posses a proactive and driven approach to identify and pursue new sales opportunities
• Ability to thrive in a fast-paced, competitive sales environment.
• Willingness to travel as needed
• Experience selling technology services
• Experience growing master service agreements and statements of work
• Proven ability to develop strategies to penetrate and sell to large companies
• Trusted advisor for industry-specific insights and thought leadership to customers

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.