Client Relationship Manager -Michigan, Detroit or Grand Rapids

Lenovo; Grand Rapids (MN); On-site; USD 120,000 - 180,000; Full time

Job summary

Lenovo is seeking a Client Manager for Large Enterprise Accounts in Michigan, with duties spanning the full sales cycle from account strategy to closing opportunities. You will manage relationships across Lenovo’s data center, devices, AI, services, and solutions portfolios, driving measurable business outcomes.

The role requires a balance of sales tenacity, technical and business acumen, and the ability to navigate a complex, matrixed organization while building executive-level relationships

Qualifications

• Bachelor’s degree or equivalent professional experience.
• 5+ years of enterprise technology sales experience, preferably within Large Enterprise and/or Public Sector environments.
• Willingness to travel (~50%).

Responsibilities

• Develop a deep understanding of customer business objectives, challenges, and priorities to deliver tailored solutions.
• Own the end-to-end client relationship and engagement strategy across assigned accounts.
• Identify, develop, and close new business opportunities while expanding existing relationships.
• Build and execute comprehensive account plans to achieve revenue and growth targets.
• Drive revenue performance across the full Lenovo portfolio (Devices, Datacenter, AI, Services, Solutions).
• Own forecasting accuracy and financial performance management for assigned accounts.
• Establish and maintain senior-level relationships, positioning yourself as a trusted advisor.
• Lead cross-functional teams to advance opportunities and remove barriers throughout the sales cycle.
• Continuously adapt to Lenovo’s evolving product and services portfolio.
• Deliver exceptional customer experience through proactive engagement and responsiveness.
• Utilize CRM tools and reporting systems to maintain pipeline visibility and operational excellence

Skills

Enterprise sales

Large accounts

C-suite relations

Strategic planning

Forecasting

Education

Bachelor’s degree

Tools

MS Dynamics

CRM tools

Job description

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$83 billion revenue global technology powerhouse, ranked #153 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

Client Manager – Large Enterprise Accounts

Location: Michigan, Detroit or Grand Rapids

As a Client Manager or Account Executive, you own the client relationship across all Lenovo Business Groups and play a critical role in driving growth within Large Enterprise Accounts. You will develop and execute account strategies by leveraging the full Lenovo portfolio, including datacenter solutions, services, and devices, with a strong focus on delivering measurable business outcomes.

The ideal candidate demonstrates a balance of sales tenacity, technical and business acumen, operational discipline, and entrepreneurial mindset. You are capable of identifying opportunities, navigating complex organizations, and driving technology adoption aligned to customer priorities.

You will operate within a highly matrixed environment, collaborating across sales, product development, marketing, services, and supply chain teams. You bring a strong ability to influence stakeholders internally and externally, build trust at all levels, and translate industry trends into clear, actionable solutions that deliver customer value.

Key Responsibilities

• Develop a deep understanding of customer business objectives, challenges, and priorities to deliver tailored solutions
• Own the end-to-end client relationship and engagement strategy across assigned accounts
• Identify, develop, and close new business opportunities while expanding existing relationships
• Build and execute comprehensive account plans to achieve revenue and growth targets
• Drive revenue performance across the full Lenovo portfolio (Devices, Datacenter, AI, Services, Solutions)
• Own forecasting accuracy and financial performance management for assigned accounts
• Establish and maintain senior-level (C-suite) relationships, positioning yourself as a trusted advisor
• Lead cross-functional teams to advance opportunities and remove barriers throughout the sales cycle
• Continuously adapt to Lenovo’s evolving product and services portfolio
• Deliver exceptional customer experience through proactive engagement and responsiveness
• Utilize CRM tools (e.g., Microsoft Dynamics) and reporting systems to maintain pipeline visibility and operational excellence

Required Qualifications

• Bachelor’s degree or equivalent professional experience
• 5+ years of enterprise technology sales experience, preferably within Large Enterprise and/or Public Sector environments
• Willingness to travel (~50%)

Preferred Qualifications

• Experience with enterprise infrastructure, services, and solutions selling
• Ability to thrive in a highly matrixed, global organization
• Strong executive presence with consultative selling approach
• Self-starter mindset with the ability to operate independently and drive outcomes
• Proven track record of consistently achieving or exceeding multi-million-dollar quotas
• Strong technical and business acumen, with the ability to position IT transformation solutions tied to business outcomes
• Experience selling complex solutions across large, matrixed organizations
• Demonstrated success building and maintaining C-level relationships
• Ability to influence across internal stakeholders and customer organizations
• Strong financial acumen, including forecasting, pipeline management, and deal structuring
• Excellent communication, presentation, and negotiation skills
• Highly organized with strong problem-solving capabilities and ability to operate in a fast-paced environment

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.