Services Sales Consultant

NCR Voyix; Atlanta (GA); On-site; USD 90,000 - 150,000; Full time

Job summary

NCR Voyix in Atlanta, GA is seeking a Senior Services Sales Consultant to lead the sale of complex, service-based solutions. You will act as a trusted SME, shaping strategies, engaging clients, and guiding internal teams to align delivery with client goals.

Responsibilities include tailoring proposals, driving RFx pursuits, managing negotiations, and ensuring accurate CRM forecasting, handoffs to delivery, and sustained executive-level client relationships.

Qualifications

• Bachelor’s degree in business, Marketing, or related field, or equivalent experience.
• 6+ years of experience in sales with a strong understanding of a value selling process, from lead generation to closing activities.
• Experience in selling service-based solutions in a technology context.
• Experience in leading RFx pursuits, client workshops, and discovery sessions.
• Demonstrated ability to lead and execute complex service sales strategies with an analytical mindset that looks to assess and solve customer challenges.
• Strong leadership and team collaboration skill, and ability to build and maintain strong relationships with senior leaders and executives.

Responsibilities

• Lead with a consultative sales approach to deeply understand client pain points and propose customized and packaged solutions that align with their strategic goals, tailoring presentations, and proposals to fit.
• Strategize and execute sales plans to achieve business objectives, collaborating with sales and leadership teams to meet or exceed sales targets.
• Positioned as a SME, lead internal enablement efforts with sales counterparts, ensuring sales ability matches with services delivery capability.
• Serve as a trusted advisor to clients, understanding and addressing their specific service need while effectively communicating our value proposition and differentiators.
• Lead negotiations with clients alongside sales team, while maintaining up-to-date CRM, accurately forecasting on a monthly/quarterly/annual basis.
• Be the Voice of the Customer, collaborating with services, product, marketing and sales teams to ensure feasibility and success.
• Successfully manage handoff process from sales to delivery, ensuring delivery team is fully engaged and aware of the requirements for a successful services engagement.

Skills

Consultative selling

Value selling

Strategic sales planning

Client relationship management

Executive communication

Negotiation

Stakeholder alignment

RFx processes

Education

Bachelor's degree in business/Marketing or related field

Tools

Salesforce

Job description

The Senior Services Sales Consultant is tasked with leading efforts to deliver complex, customized service-based solutions that meet client-specific goals. This role requires a comprehensive understanding of our service offerings and the ability to articulate how they can be adapted to solve client demands and challenges. As a Subject Matter Expert, you will strategize sales initiatives, enhance customer engagement, and serve as a key advisor for both clients and internal stakeholders, ultimately driving business growth through tailored, service solutions.

Key Areas of Responsibility:

• Lead with a consultative sales approach to deeply understand client pain points and propose customized and packaged solutions that align with their strategic goals, tailoring presentations, and proposals to fit.
• Strategize and execute sales plans to achieve business objectives, collaborating with sales and leadership teams to meet or exceed sales targets.
• Positioned as a SME, lead internal enablement efforts with sales counterparts, ensuring sales ability matches with services delivery capability.
• Serve as a trusted advisor to clients, understanding and addressing their specific service need while effectively communicating our value proposition and differentiators.
• Lead negotiations with clients alongside sales team, while maintaining up-to-date CRM, accurately forecasting on a monthly/quarterly/annual basis.
• Be the Voice of the Customer, collaborating with services, product, marketing and sales teams to ensure feasibility and success.
• Successfully manage handoff process from sales to delivery, ensuring delivery team is fully engaged and aware of the requirements for a successful services engagement.

Basic Qualifications:

• Bachelor’s degree in business, Marketing, or related field, or equivalent experience.
• Minimum of 6 years of experience in sales or a related field with a strong understanding of a value selling process, from lead generation to closing activities.
• Experience in selling service-based solutions in a technology context.
• Experience in leading RFx pursuits, client workshops, and discovery sessions.
• Demonstrated ability to lead and execute complex service sales strategies with an analytical mindset that looks to assess and solve customer challenges.
• Strong leadership and team collaboration skill, and ability to build and maintain strong relationships with senior leaders and executives.

Preferred Qualifications:

• Ability to build and nurture high-impact, senior-level client relationships.
• Proven track record of successful project execution and sales growth.
• Strong financial acumen and understanding of customer ROI.
• Excellent negotiation and influence skills.
• Ability to integrate client feedback into service development and strategy.
• Experience in the Retail Industry and selling into retail store environments.
• Strong executive presence- this role will have extensive executive visibility both internally and externally.