ServiceNow Workflow Lead - Onsite Langley AFB

GovCIO; Hampton (VA); On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

Employee Assistance Program (EAP)

Corporate Discounts

Flexible Work Environment

Job summary

A government IT services provider is looking for a ServiceNow Workflow Manager in Hampton, VA. This leadership role involves managing ServiceNow projects, mentoring a technical team, and ensuring operational excellence while maintaining compliance with security standards. Candidates must possess a TS/SCI clearance and have a strong background in ServiceNow implementations, data governance, and team leadership. The position is fully onsite and aims to drive IT modernization efforts within the organization.

Qualifications

• 9+ years of experience or equivalent.
• Clearance: TS/SCI.
• DOD 8140 IAT II certification required.

Responsibilities

• Lead ServiceNow development and support teams.
• Manage and mentor a team of ServiceNow professionals.
• Ensure SLA compliance and high service quality.

Skills

ServiceNow expertise

Leadership

Strategic planning

Team development

Incident management

Education

High School

Tools

ServiceNow

JavaScript

REST/SOAP APIs

Job description

A government IT services provider is looking for a ServiceNow Workflow Manager in Hampton, VA. This leadership role involves managing ServiceNow projects, mentoring a technical team, and ensuring operational excellence while maintaining compliance with security standards. Candidates must possess a TS/SCI clearance and have a strong background in ServiceNow implementations, data governance, and team leadership. The position is fully onsite and aims to drive IT modernization efforts within the organization.