ServiceNow Solutions Lead | Workflow & Platform Architect

Digital Consultants LLC; Hampton (VA); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Group health plans

401(k) plan with company matching

Health Savings Account (HSA)

Job summary

Digital Consultants LLC located in Hampton, Virginia, is looking for a ServiceNow Workflow Manager. In this role, you will lead the development and implementation of ServiceNow solutions, ensuring technical excellence while fostering a strong team culture.

The ideal candidate will have deep expertise in the ServiceNow platform coupled with strong people management skills. This position involves leading complex projects and ensuring high-quality service delivery while maintaining relationships with vendors.

Qualifications

• Proven experience in ServiceNow implementation and upgrades.
• Expertise in CMDB design, implementation, and governance.
• Proficiency in JavaScript and ServiceNow scripting.

Responsibilities

• Lead ServiceNow development, implementation, and support teams.
• Manage, mentor, and develop ServiceNow administrators and developers.
• Ensure SLA compliance and high service quality standards.
• Drive the ServiceNow roadmap and technology strategy.

Skills

ServiceNow modules knowledge

JavaScript

CMDB management

Performance Analytics

Problem resolution

Education

High School with 9+ years experience

DOD 8140 IAT II certification

Tools

ServiceNow

REST/SOAP web services

HTML/CSS

Job description

Digital Consultants LLC located in Hampton, Virginia, is looking for a ServiceNow Workflow Manager. In this role, you will lead the development and implementation of ServiceNow solutions, ensuring technical excellence while fostering a strong team culture.

The ideal candidate will have deep expertise in the ServiceNow platform coupled with strong people management skills. This position involves leading complex projects and ensuring high-quality service delivery while maintaining relationships with vendors.