ServiceNow Techno-Functional Consultant — Hybrid Dallas

Nutech Systems, Inc.; Dallas (TX); Hybrid; USD 110,000 - 140,000; Full time

Job summary

Nutech Systems, Inc. in Dallas seeks a hands-on techno-functional ServiceNow consultant to work with business stakeholders and platform teams. You'll cover requirements analysis, configuration, development, integrations, testing, and implementation across ITSM and ITOM.

The role requires strong communication, independent working style, and ability to operate across CMDB, Discovery, Service Mapping, and Event Management while delivering solutions that meet business objectives.

Qualifications

• Senior ServiceNow Analyst/Consultant or similar background required.
• Hands-on ITSM and ITOM implementations experience essential.
• Strong requirements gathering and stakeholder management capabilities.
• Experience with CMDB, Discovery, Service Mapping and Event Management.
• Ability to translate business needs into ServiceNow solutions and work across lifecycle.

Responsibilities

• Partner with stakeholders to understand processes and ServiceNow needs.
• Gather, document, and manage business/technical requirements.
• Translate requirements into functional/technical ServiceNow solutions.
• Participate in end-to-end ITSM/ITOM implementations.
• Configure and customize ServiceNow apps per business needs.
• Work hands-on with workflows, forms, business rules, and UI policies.
• Engage with CMDB, Discovery, Service Mapping, and Event Management as needed.
• Troubleshoot issues and provide root-cause analysis.
• Collaborate across the implementation lifecycle to meet objectives.

Skills

ServiceNow ITSM

ServiceNow ITOM

Requirements gathering

Stakeholder management

Configuration & customization

Incident / Problem / Change Management

Tools

ServiceNow platform

MID Server

Discovery

Service Mapping

Job description

Nutech Systems, Inc. in Dallas seeks a hands-on techno-functional ServiceNow consultant to work with business stakeholders and platform teams. You'll cover requirements analysis, configuration, development, integrations, testing, and implementation across ITSM and ITOM.

The role requires strong communication, independent working style, and ability to operate across CMDB, Discovery, Service Mapping, and Event Management while delivering solutions that meet business objectives.