ServiceNow Technical Lead – AI-Driven Platform Solutions

MACHINE LEARNING TECHNOLOGIES LLC; Phoenix (AZ); Vor Ort; USD 110.000 - 170.000; Vollzeit

Zusammenfassung

MACHINE LEARNING TECHNOLOGIES LLC in Phoenix, AZ seeks a ServiceNow Technical Consultant to lead projects, shape solution architecture, and drive customer value with hands-on leadership across ServiceNow offerings.

The role emphasizes mentoring junior staff, guiding workshops, and ensuring effective documentation and governance. Travel up to 50% may be required to support clients and engagements.

Qualifikationen

• Experience integrating AI into work processes and decisionmaking.
• 8 years in a professional services org or equivalent education/experience.
• Ability to travel up to 50%.
• ServiceNow certifications in aligned workflow.

Aufgaben

• Lead smaller projects and teams, guiding customers on business value.
• Develop expertise across ServiceNow offerings and maintain platform health.
• Coach junior team members and mentor associates on solutions and challenges.
• Guide customers through workshops to assess current processes and future-state designs.
• Design and deliver ServiceNow workflow solutions with long-term architecture in mind.
• Provide oversight and unit testing of code developed by partners or customers.
• Advise on leveraging ServiceNow capabilities to improve business processes.
• Ensure required documentation like business requirement workbooks is completed.

Kenntnisse

ServiceNow-CustomApp Development

Jobbeschreibung

MACHINE LEARNING TECHNOLOGIES LLC in Phoenix, AZ seeks a ServiceNow Technical Consultant to lead projects, shape solution architecture, and drive customer value with hands-on leadership across ServiceNow offerings.

The role emphasizes mentoring junior staff, guiding workshops, and ensuring effective documentation and governance. Travel up to 50% may be required to support clients and engagements.