ServiceNow Technical Consultant - Top Secret Clearance

Alldus; United States; Remote; USD 120,000 - 170,000; Full time

Job summary

Alldus is seeking an experienced ServiceNow Technical Consultant to support a significant federal defence programme in a highly secure environment. The role is primarily remote with initial onsite weeks at Fort Bragg and periodic travel thereafter, expenses covered.

You will design, configure and implement enterprise ServiceNow solutions, working with engineering and delivery teams to translate requirements into robust platform capabilities.

Qualifications

• Proven experience as a ServiceNow Technical Consultant, Senior Developer or Technical Specialist.
• Hands-on experience with ServiceNow configuration, scripting, customization and integrations.
• Experience delivering ServiceNow implementations and enterprise platform solutions.
• US federal government or defence programme experience preferred; SCI environments are essential.

Responsibilities

• Provide technical consulting expertise across ServiceNow implementations and platform enhancements.
• Translate requirements into effective technical solutions with stakeholders.
• Configure and customise ServiceNow applications, workflows and platform functionality.
• Develop business rules, client scripts, UI policies and automated processes.
• Design and support integrations between ServiceNow and external systems.
• Advise on platform capabilities, best practices and implementation approaches.
• Collaborate with developers, architects and stakeholders throughout delivery lifecycle.
• Troubleshoot technical challenges and ensure performance, security and operations requirements are met.

Skills

ServiceNow platform

Configuration

Scripting

Integrations

Stakeholder communication

Tools

ServiceNow

Job description

Work Arrangement: Primarily Remote – Periodic Onsite Travel Required

Clearance: Active Top Secret (TS) – SCI Experience Required

The Opportunity

We're looking for an experienced ServiceNow Technical Consultant to support a significant federal defence programme in a highly secure environment.

This is an excellent opportunity for a technically capable ServiceNow professional to work alongside experienced engineering and delivery teams, helping design, configure and implement enterprise ServiceNow solutions supporting critical government operations.

You'll play an important role in translating technical and operational requirements into effective platform solutions, providing hands‑on expertise across ServiceNow implementations, integrations and customisation.

The position is primarily remote, with an initial couple of weeks onsite at Fort Bragg, followed by approximately one week onsite per month. Travel requirements may fluctuate depending on programme needs, with expenses covered.

Key Responsibilities

• Provide technical consulting expertise across ServiceNow implementations and platform enhancements.
• Work with stakeholders to understand requirements and translate them into effective technical solutions.
• Configure and customise ServiceNow applications, workflows and platform functionality.
• Support the development of business rules, client scripts, UI policies and automated processes.
• Design and support integrations between ServiceNow and external enterprise systems.
• Advise on platform capabilities, technical best practices and implementation approaches.
• Collaborate with developers, architects and business stakeholders throughout the delivery lifecycle.
• Troubleshoot technical challenges and ensure solutions meet performance, security and operational requirements.

What We're Looking For

• Proven experience as a ServiceNow Technical Consultant, Senior Developer or Technical Specialist.
• Strong technical understanding of the ServiceNow platform.
• Hands‑on experience with ServiceNow configuration, scripting, customisation and integrations.
• Experience delivering ServiceNow implementations and enterprise platform solutions.
• Ability to engage with stakeholders and translate requirements into technical deliverables.
• Previous experience supporting US federal government or defence programmes.
• Previous experience working within SCI environments – essential.
• Willingness to travel to Fort Bragg approximately one week per month, including an initial onsite engagement.

Certifications

ServiceNow certifications such as CSA, CAD and relevant CIS qualifications are highly desirable.

Why Consider This Opportunity?

• Work within a highly secure and technically challenging environment.
• Take on a hands‑on consulting role with exposure to enterprise ServiceNow solutions.
• Primarily remote working arrangement with planned onsite travel.
• Collaborate with experienced ServiceNow and defence technology professionals.