ServiceNow — Technical Consultant

Inabia-Software-; Fort Bragg (NC); On-site; USD 97,000 - 132,000; Full time

Job summary

Inabia-Software- is seeking a Senior ServiceNow Technical Consultant for Fort Bragg onsite, driving complex implementations across ITSM, ITOM, HRSD, and CSM. You will architect scalable solutions, lead development efforts, and mentor junior staff.

The role requires 5+ years of platform experience, strong JavaScript/GlideScript, API integrations, and exposure to Agile/DevOps. This 13+ month contract offers a competitive rate of $55/hr W2 onsite.

Qualifications

• Bachelor's or Master's degree in Computer Science, IT, or related field.
• 5+ years of hands-on ServiceNow development and admin experience.
• Enterprise implementations experience (2+ years) and strong platform knowledge.
• Proficiency in JavaScript, GlideScript, Flow Designer, and Studio.
• Experience with Agile and DevOps practices; excellent stakeholder communication.

Responsibilities

• Lead design, development, and deployment of ServiceNow solutions across ITSM, ITOM, HRSD, CSM.
• Collaborate with stakeholders to gather requirements and architect scalable solutions.
• Provide technical leadership and mentorship to junior consultants.
• Customize and configure ServiceNow apps using best practices and ensure security.
• Integrate ServiceNow with external systems via REST/SOAP APIs and MID Servers.
• Conduct code reviews, performance tuning, and stay current with releases.
• Support pre-sales activities including demos and proposals.

Skills

ServiceNow expertise

JavaScript

GlideScript

Flow Designer

ServiceNow Studio

Stakeholder management

Communication

Agile methodologies

DevOps practices

Education

Bachelor's or Master's degree in Computer Science or IT

Tools

REST APIs

SOAP APIs

MID Servers

Job description

• Job Title: ServiceNow — Technical Consultant
• End Client: Confidential end client (Fort Bragg-Fayetteville program)
• Duration: 13+ months
• Rate-$55/hr. W2
• Location: Fort Bragg-Fayetteville, NC — Onsite
• Contract
• No C2C

ROLE OVERVIEW

The client is seeking a highly certified and experienced Senior ServiceNow Technical Consultant to lead and deliver complex ServiceNow implementations and solutions. This role demands deep technical expertise, strategic thinking, and a passion for driving digital transformation through the ServiceNow platform.

KEY RESPONSIBILITIES

• Lead the design, development, and deployment of ServiceNow solutions across ITSM, ITOM, HRSD, CSM, and other modules
• Collaborate with stakeholders to gather requirements, define scope, and architect scalable ServiceNow solutions
• Provide technical leadership and mentorship to junior consultants and developers
• Customize and configure ServiceNow applications using best practices and maintain platform integrity
• Integrate ServiceNow with external systems using REST/SOAP APIs, MID Servers, and other integration tools
• Conduct code reviews, performance tuning, and ensure adherence to security and compliance standards
• Stay current with ServiceNow releases and proactively recommend platform enhancements
• Support pre-sales activities including solutioning, demos, and proposal development

REQUIREMENTS / MUST-HAVES

• Bachelor's or Master's degree in Computer Science, Information Technology, or related field
• 5+ years of hands-on experience with ServiceNow platform development and administration
• Proven track record of successful ServiceNow implementations in enterprise environments (2+ years)
• Strong understanding of ServiceNow architecture and data model
• Proficiency in JavaScript, GlideScript, Flow Designer, and ServiceNow Studio
• Experience with Agile methodologies and DevOps practices
• Excellent communication, presentation, and stakeholder management skills

REQUIRED SERVICENOW CERTIFICATIONS (BY LEVEL)

• Junior — CSA and at least 1 CIS (any) and CAD
• Intermediate — CSA and at least 2 CIS (any) and CAD
• Senior — CSA and at least 3 CIS (any) and CAD