ServiceNow Technical Architect

Workpact, Co.; United States; Remote; USD 140,000 - 170,000; Full time

Job summary

Join a forward-thinking company as a ServiceNow Architect, where you will lead the design and implementation of innovative ServiceNow solutions. This remote role offers the opportunity to work closely with clients, guiding them through best practices and ensuring their needs are met with scalable, reliable solutions. With a strong focus on collaboration and continuous learning, you will play a crucial role in shaping the future of ServiceNow applications. If you are passionate about technology and eager to make a significant impact, this is the perfect opportunity for you!

Benefits

Paid Training

Competitive Benefits

Flexible Work Environment

Qualifications

• 3+ years of ServiceNow experience in multiple application areas.
• Technical architect level knowledge of ServiceNow platform.

Responsibilities

• Design and implement ServiceNow solutions aligned with business objectives.
• Lead customer interactions and mentor team members.

Skills

ServiceNow Experience

Communication Skills

Collaboration Skills

Technical Best Practices

Agile Methodologies

Education

Bachelor's Degree in Computer Science

Equivalent Experience

Tools

ServiceNow

REST APIs

Job description

About Us: Workpact is a leading provider of ServiceNow-based solutions, helping organizations streamline their operations and improve efficiency. We are looking for a talented ServiceNow Architect to join our team and drive the design and implementation of scalable, reliable ServiceNow solutions.

Job Description: As a ServiceNow technical architect, you will be responsible for designing, implementing, and providing technical and functional oversight of ServiceNow solutions that align with our customer’s business objectives. You will lead customer interactions guiding customers on best practices to meet business outcomes. You’ll have a strong understanding of ServiceNow applications.

This job is a remote job. You'll work from home with occasional need to travel onsite to customer locations in the U.S.

Key Responsibilities:

• Facilitate customer sessions to align organizational business drivers and functions to ServiceNow application capabilities
• Lead functional and technical design of ServiceNow application deployments
• Act as a technical architect on customer projects - coaching customer and other team members on technical best practices
• Mentor less experienced consultants on general consulting and technical approaches to solve challenges
• Assist in project planning activities and knowhow to keep tasks moving
• Identify additional opportunities to assist customers
• Continuously learn market changes and application enhancements to coach clients
• Create and deliver client-facing collateral such as workshop presentations, function and technical documentation, etc.
• Occasional travel to U.S. onsite customer meetings

Qualifications:

• 3+ years ServiceNow experience in two or more ServiceNow application areas (one outside of ITSM/ITOM) designing and deploying end-to-end ServiceNow solutions
• Bachelor's degree in computer science, information technology, or equivalent experience
• Experience with architecture design, development, and implementation
• Excellent communication and collaboration skills
• Ability to provide strategic recommendations around technical best practices and industry trends
• Have technical architect level knowledge and experience of ServiceNow platform, key applications, and integrations
• Previous consulting experience
• Must be authorized to work in the U.S.

Preferred Skills:

• ServiceNow CSA and CIS for related applications
• Experience with agile methodologies
• Integrations using REST / APIs

Why Join Us:

Our goal is to build a sustainable organization with lasting customer and employee relationships. Our PACT is mutual success. We think we are building something special where we all succeed together. Give us a chance to show you how.

Workpact offers competitive benefits including paid training. The annual compensation range for this role is $140,000 - $170,000 (USD).

Application

To apply for this position, email your resume to: [e-mail]. Workpact is an equal opportunity employer.