Lead Technical Architect-Converged Packet Optical

ePlus inc.; United States; Remote; USD 125,000 - 170,000; Full time

Job summary

A forward-thinking company is seeking a Lead Technical Architect to drive innovative solutions in the Service Provider sector. This role involves leading a talented team of engineers and consultants to design complex routing and optical systems for critical infrastructure projects. You will be the subject matter expert, providing technical leadership and mentoring while ensuring customer satisfaction and adherence to industry standards. Join this dynamic team and make a significant impact by leveraging your extensive experience and certifications in a collaborative and inclusive environment.

Benefits

401(k) eligibility

Paid time off

Medical benefits

Discretionary bonuses

Qualifications

• 10+ years of hands-on Service Provider experience.
• 5+ years in a Consultant or Architect role.
• Multiple industry-recognized certifications required.

Responsibilities

• Lead a team of Engineers and Consultants in designing solutions.
• Research and develop solutions for customer architecture needs.
• Provide technical leadership and subject matter expertise.

Skills

Service Provider Experience

Consultant/Architect Role

Cisco/Nokia/Ciena Transport Systems

Networking (BGP/MPLS/IGP)

DWDM/ROADM

NetDevOps Automation

Customer Service Skills

Presentation Skills

Communication Skills

Education

Bachelor’s Degree

Tools

Cisco Certification

Juniper Certification

Ciena Certification

Job description

Overview

*REMOTE Opportunity - Candidates MUST BE geographically located within the contiguous United States.

As a Lead Technical Architect in the Service Provider Group (SPG), you will be the Post Sales practice lead for our Converged Packet and Optical Technology focus area. The Lead Technical Architect will be the Subject Matter Expert responsible for leading and mentoring teams of pre and post sales engineers.

YOUR IMPACT

The Lead Technical Architect-Converged will be responsible for research, design and development of complex Routing/Optical designs for Critical Infrastructure projects:

• Lead a team of Engineers, Sr. Engineers, Consultants, Sr. Consultants and Architects
• Research, design and develop repeatable solutions to support applicable customer architecture needs
• Be an escalation point for Engineers, Sr. Engineers, Consultants, Sr. Consultants and Architects
• Work with internal management and strategy teams on development and delivery of relevant solution bundles
• Engage applicable manufacturers and their engineering resources for design assistance and lab access
• Provide technical leadership and subject matter expertise to drive ePlus sales of applicable technology
• Meet with key vendors to stay current on products and technologies
• Maintain Major vendor certifications (Cisco/Juniper/Ciena/Nokia)
• Work on achieving additional relevant certifications that would benefit the Architect role
• Work with the Services Director and the National Practice Leads to develop standardized assessment, delivery and testing documentation to be used by ePlus nationally, for delivery of repeatable services
• Serve the customer and account needs to ePlus standards
• Perform additional relevant tasks, as required
• Conduct business in a professional, competent and ethical manner
• Adhere to corporate policies and procedures

QUALIFICATIONS

• 10+ years of hands-on Service Provider experience
• 5+ years of experience performing in a Consultant or Architect role
• Multiple industry-recognized certifications, e.g.: CCIE, JNCIE, SRA, NRS II
• Must be fully knowledgeable and able to design and plan, implement and support Service Provider solutions using three or more of the following technologies, as applicable to specific focus area:
  • Cisco/Nokia/Ciena Transport Systems
  • Cisco/Nokia/Ciena/Arista Routing Systems
  • Networking (BGP/MPLS/IGP)
  • DWDM/ROADM
  • NetDevOps Automation
• Excellent customer service skills both on the phone and in-person
• Excellent presentation and documentation skills
• Thorough business understanding including costing, P&L and pricing
• Good communication skills and a professional demeanor
• Ability to think and come up with solutions quickly
• Bachelor’s degree preferred

POSITION SPECIFICS

The base salary range for this position at commencement of employment is expected to be between $125,000 and $170,000 annually; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including commissions and discretionary bonuses, in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and personal leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. ePlus Benefits highlights can be viewed here.

If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Notice to Recruiting Agencies:ePlus only accepts unsolicited resumes when presented directly by a candidate. Unsolicited resumes submitted to ePlus from any other source will be considered ePlus property and will not qualify for any placement or referral fees. ePlus will only pay such fees in connection with a valid written agreement between ePlus and the referring agency, and then only after providing advance written approval to the referring agency to submit resumes in connection with a particular opportunity.

PHYSICAL REQUIREMENTS

While performing this role, you will engage in both seated and occasional standing or walking activities. We provide reasonable accommodations, in accordance with relevant laws, to support success in this position.

By embracing our values, you will contribute to our collective mission of making a positive impact within our organization and the broader community. We understand that this job description serves as a guide and is not an employment contract.

CORPORATE VALUES

Respectful communication and cooperation: We prioritize respectful communication, fostering an environment where everyone is treated with dignity and respect.

Teamwork and employee participation: Collaboration and teamwork thrive through diverse perspectives, both within our teams and in our interactions with our customers.

Work/life balance that supports our employees’ varying needs: We value the well-being of our employees, recognizing that a healthy work-life balance is pivotal to our collective success.

Embracing communities: We embrace and support the communities that nurture us. Our employees' dedication to fostering positive change is a source of immense pride for us.

COMMITMENT TO DIVERSITY, INCLUSION AND BELONGING

We are an equal opportunity employer that does not discriminate or allow discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, veteran status, or any other classification protected by federal, state, or local law.

ePlus is dedicated to fostering, cultivating, and preserving a culture that represents diversity, enables inclusion, and makes our employees feel comfortable bringing their full, unique selves to work.

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