ServiceNow Tech Lead: Flow Designer & ITSM Expert

Compunnel, Inc.; Reston (VA); Hybrid; USD 100,000 - 130,000; Full time

Job summary

Compunnel, Inc. is seeking a ServiceNow Tech Lead to design, build, and configure applications while being the main point of contact. The role involves collaboration across teams, leading solutions to enhance processes, and providing expertise in ServiceNow technologies.

The successful candidate will demonstrate proficiency in ServiceNow Flow Designer, ITSM best practices, and have advanced skills in CMDB. Key responsibilities include managing governance, requirement analysis, and serving as an SME in the development process.

Qualifications

• Expert proficiency in ServiceNow Flow Designer is required.
• Advanced level of proficiency in ServiceNow CMDB is recommended.
• ITSM at Expert proficiency is necessary.

Responsibilities

• Lead design and configuration of applications.
• Governance for enhancements.
• Analyze requirements and recommend solutions.
• Coordinate development with scrum team.
• Collaborate with cross-functional teams.

Skills

ServiceNow Flow Designer

ServiceNow Configuration Management Database (CMDB)

IT Service Management (ITSM)

ServiceNow Data Sources and Integrations

Job description

Compunnel, Inc. is seeking a ServiceNow Tech Lead to design, build, and configure applications while being the main point of contact. The role involves collaboration across teams, leading solutions to enhance processes, and providing expertise in ServiceNow technologies.

The successful candidate will demonstrate proficiency in ServiceNow Flow Designer, ITSM best practices, and have advanced skills in CMDB. Key responsibilities include managing governance, requirement analysis, and serving as an SME in the development process.