ServiceNow Systems Administrator: Optimize ITSM & Workflows

Everwise Credit Union; South Bend (IN); On-site; USD 70,000 - 90,000; Full time

Job summary

A financial institution in South Bend, Indiana is looking for a ServiceNow System Administrator to manage the day-to-day operations of the ServiceNow platform. The successful candidate will ensure system stability and integrity while maintaining alignment with organizational goals. Required qualifications include a Bachelor's degree in a relevant field, 2+ years of experience with ServiceNow, and strong communication skills. This role supports IT and business services delivery as part of a team-oriented environment.

Qualifications

• 2+ years' experience in ServiceNow workflow development.
• Hands-on experience with ServiceNow functionalities.
• Experience implementing ServiceNow features.

Responsibilities

• Manage day-to-day administration of the ServiceNow platform.
• Ensure the platform runs smoothly through updates and maintenance.
• Create reports and dashboards to analyze platform usage.

Skills

ServiceNow modules knowledge

Knowledge of ITIL frameworks

Excellent verbal and written communication

Strong analytical and problem-solving skills

Ability to communicate technical info

Education

Bachelor's degree in technology or equivalent

High School Diploma or GED

Tools

ServiceNow

ServiceNow Discovery

CMDB

Asset Management

Job description

A financial institution in South Bend, Indiana is looking for a ServiceNow System Administrator to manage the day-to-day operations of the ServiceNow platform. The successful candidate will ensure system stability and integrity while maintaining alignment with organizational goals. Required qualifications include a Bachelor's degree in a relevant field, 2+ years of experience with ServiceNow, and strong communication skills. This role supports IT and business services delivery as part of a team-oriented environment.