ServiceNow Solutions Designer & Integrations Specialist

CyberCore Technologies; Springfield (VA); On-site; USD 110,000 - 160,000; Full time

Job summary

CyberCore Technologies seeks an NMS IT Software Designer to advance our network management systems. The role centers on ServiceNow, RMF A&A, and enterprise integrations, with office presence required five days a week.

You will deploy ServiceNow on RHEL/Windows, build REST/SOAP integrations, and contribute to SDLC activities from planning through delivery.

Candidates should excel in automation (Ansible, Python, Terraform, PowerShell) and produce design docs, runbooks, and training for users.

Qualifications

• Experience deploying and administering ServiceNow on Linux and Windows.
• Familiarity with RMF A&A processes and DISA STIG/SCAP benchmarks.
• Strong experience with REST/SOAP integrations and API design.
• Ability to produce design specs, runbooks, and user guides.
• Automation scripting experience with Ansible, Python, PowerShell.

Responsibilities

• Deploy, administer, develop, and integrate ServiceNow on RHEL and Windows.
• Work with Agile/Scrum and SDLC to plan, build, test, and deliver features.
• Collaborate with PMs and Tech Leads to communicate status and risks.
• Design and implement integrations between ServiceNow, NSO, and enterprise tools.
• Create and maintain technical documentation and provide user handoff training.
• Monitor performance, build dashboards/alerts, and remediate issues.
• Support RMF A&A by producing artifacts and applying DISA benchmarks.
• Develop automation scripts with Ansible, Python, Terraform, PowerShell.
• Troubleshoot complex system issues and perform root cause analyses.
• Conduct performance tuning and ensure change/release adherence.

Skills

ServiceNow

REST APIs

Python

PowerShell

Ansible

Terraform

RHEL

Windows

STIG

SCAP

Tools

ServiceNow Platform

MID Server

IntegrationHub

NSO

Job description

CyberCore Technologies seeks an NMS IT Software Designer to advance our network management systems. The role centers on ServiceNow, RMF A&A, and enterprise integrations, with office presence required five days a week.

You will deploy ServiceNow on RHEL/Windows, build REST/SOAP integrations, and contribute to SDLC activities from planning through delivery.

Candidates should excel in automation (Ansible, Python, Terraform, PowerShell) and produce design docs, runbooks, and training for users.