Senior ServiceNow Architect & Automation Lead

NewGen Technologies; Chantilly (VA); In loco; USD 150.000 - 195.000; Tempo pieno

Descrizione del lavoro

NewGen Technologies is seeking a Sr. ServiceNow Software Designer to support a key National Security program.

The role involves overseeing ServiceNow deployment on RHEL/Windows, guiding a team through Agile processes, and coordinating with PMs/Tech Leads to manage risks and deliverables. Qualified candidates have 10+ years combined experience, TS/SCI with poly, DoD 8140 IAT Level 2, and hands-on ServiceNow development, scripting, and integration with tools like MariaDB, Ansible, and Terraform.

Competenze

• Active TS/SCI with Poly clearance
• DoD 8140 IAT Level 2 compliance
• 10+ years combined work history and education
• Experience with ServiceNow lifecycle in design/engineering
• Proficient with Agile, Scrum, SDLC methodologies
• Ability to work independently with a distributed team
• Strong communication and documentation skills

Mansioni

• Oversee deployment, administration, development, and integration of ServiceNow on RHEL and Windows
• Lead Agile/Scrum/SDLC practices to deliver projects
• Coordinate with Project Managers and Tech Leads on progress and risks
• Direct integration with Cisco NSO, GOTS, and other tools
• Maintain technical documentation and provide user handoff training
• Monitor IT system performance and respond to issues
• Support RMF authorization and A&A activities
• Mentor team in testing, validation, and best practices
• Perform RCA and drive continuous improvement
• Ensure SDLC deliverables stay within scope and budget
• Deliver deployable, production-ready solutions with minimal manual intervention

Conoscenze

Clearance TS/SCI w/poly

ServiceNow experience

Agile/SDLC

Technical troubleshooting

Scripting: Python/PowerShell

MariaDB & DB coordination

Windows & Linux admin

Communication skills

Strumenti

ServiceNow

MariaDB

Ansible

Python

PowerShell

Terraform

Java

RMF/DoD frameworks

Descrizione del lavoro

NewGen Technologies is seeking a Sr. ServiceNow Software Designer to support a key National Security program.

The role involves overseeing ServiceNow deployment on RHEL/Windows, guiding a team through Agile processes, and coordinating with PMs/Tech Leads to manage risks and deliverables. Qualified candidates have 10+ years combined experience, TS/SCI with poly, DoD 8140 IAT Level 2, and hands-on ServiceNow development, scripting, and integration with tools like MariaDB, Ansible, and Terraform.