ServiceNow Solution Architect and Technical Manager

Next Gen Software Solutions LLC; Baltimore (MD); On-site; USD 81,000 - 99,000; Full time

Job summary

A technology consulting firm is seeking a ServiceNow Solution Architect and Technical Manager in Baltimore, MD. The ideal candidate will have extensive experience in ServiceNow development and architecture, along with proven leadership skills. Responsibilities include enhancing ServiceNow capabilities and collaborating with stakeholders. This is a long-term contract position requiring candidates to be on-site five days a week.

Qualifications

• 12 years experience with Bachelor's, 10 years with Master's, or 18 years experience in lieu.
• 10+ years experience as a ServiceNow Developer.
• 5+ years as a Solutions Architect.
• Proven ServiceNow certifications required.

Responsibilities

• Expertise in enterprise-wide architecture development.
• Lead ServiceNow Architecture development and enhancements.
• Collaborate on managing enterprise services.
• Provide recommendations for new technologies.

Skills

ServiceNow Development

Technical Leadership

System Architecture

Communication Skills

Java Scripting

REST/SOAP

Education

Bachelor's degree

Master's degree

Tools

ServiceNow

Active Directory

Job description

ServiceNow Solution Architect and Technical Manager

3 days ago Be among the first 25 applicants

Next Gen Software Solutions LLC provided pay range

This range is provided by Next Gen Software Solutions LLC. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$90.00/yr - $90.00/yr

Job Title: ServiceNow Solution Architect and Technical Manager

Location: Baltimore, MD - 5 days On -site (Need local candidates only)

Type: Contract

Duration: Long term

Experience: 15+ Years

Description of Work

• Expertise in developing enterprise-wide architecture, leading multiple development and implementations, providing guidance and leadership with development Team Leads.
• Lead the ServiceNow Architecture development, enhancements and implementations.
• Collaborate with customers and stakeholders in utilizing ServiceNow for managing enterprise services and enhancements using new technologies (i.e., AI and automation).
• Build roadmaps, provide recommendations, lead development and utilization of new technologies and services to enhance and fully utilize ServiceNow services and capabilities.
• Help development teams as needed.
• All other duties as assigned or directed.

Basic Qualifications

• Bachelor's and 12 years of experience, master’s and 10 years of experience or 18+ in lieu of a degree
• 10+ years of experience as ServiceNow Developer
• 5+ years as a ServiceNow Solutions Architect
• 5+ years leading ServiceNow development teams
• Required ServiceNow required certification: Certified System Administrator (baseline)
• ServiceNow CIS certification in multiple areas:
• CIS – Customer Service Management
• CIS – IT Service Management
• CIS – Discovery
• IS – Service Mapping
• CIS – Software Asset Management
• CIS – Hardware Asset Management
• 5+ years of experience with technical discussions and reviews.
• 5+ years of experience across numerous parts of the ServiceNow platform and experience with commonly integrated third-party technologies
• 5+ years of experience with developing ServiceNow solutions across various platform applications, such as ITSM, ITOM (HAM and SAM), ITBM, CSM, SecOps, GRC, HR
• 5+ years of Industry experience (e.g., Financial Services, Healthcare, High Tech, Manufacturing, Retail, etc.)
• 5+ years of technical leadership experience driving change/solutions.
• Ability to work in a high growth, fast paced environment
• Excellent understanding of system architecture, design principles, and impacts
• Experience supporting IT related data integrity (CMDB, HAM, SAM etc.)
• Excellent technical leadership skills and initiative to take on additional responsibilities.
• Excellent written and oral communication skills to deliver technical solutions simply and succinctly
• Experience with the US Federal Government
• Must be able to obtain and maintain a US Public Trust clearance.

Preferred Qualifications

• Experience with implementing Java scripting to support automation across the various modules in ServiceNow
• Experience with REST and SOAP web service protocols
• Experience with Business Rules, Workflow, Identification Rules, Workspaces and External Portals
• Knowledge of SAML, Active Directory, or LDAP
• Specialized ServiceNow Developer Certifications, including ITSM, HAM, SAM, ITBM, CSM, SecOps, GRC, TRM/APM or HR
• Project Management or Agile certification
• ITILv4 Foundations Certification

*** Selected candidate must be willing to work on-site 5 days a week in Woodlawn, MD.

About Next Gen Software Solutions LLC:

Next Gen Software Solutions is a trusted provider of IT Staffing and consulting services dedicated to empowering businesses with cutting-edge technology solutions and exceptional talent. We specialize in delivering tailored IT consulting services, innovative software solutions, and connecting businesses with highly skilled IT professionals. Founded and led by a dedicated U.S. Army solider, Next Gen Software Solutions is deeply rooted in the core values of integrity, discipline, commitment, and experience-principles that guide every aspect of our operations.

Equal Employment Opportunity Statement

Next Gen Software Solutions LLC is an Equal Opportunity Employer. We are committed to fostering an inclusive and diverse workplace where all employees and applicants are treated respect and dignity. We do not discriminate based on race, colour, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, genetic information, veteran status, or any other legally protected characteristic under applicable federal, state, or local laws.