ServiceNow Solutions Architect - HR Service Delivery

Servos; United States; Remote; USD 120,000 - 150,000; Full time

Benefits offered by this job

Unlimited PTO after the first year

Health benefits

401k match

Training opportunities

Job summary

A leading IT consulting firm is seeking a ServiceNow Solutions Architect specializing in HR Service Delivery to design, implement, and manage solutions for large-scale projects. This role requires at least 6 years of ServiceNow experience and offers unlimited PTO, health benefits, and a family-first culture. Candidates should possess strong communication skills and be willing to travel up to 20%. Join a passionate team committed to exceptional client service and continuous personal growth.

Qualifications

• At least 6 years of ServiceNow architecture, development, and integration experience.
• Proven experience in designing and managing ServiceNow solutions.
• Willing to travel up to 20% of the time.

Responsibilities

• Set architectural direction and support development teams on projects.
• Lead design workshops and development activities.
• Engage with executive level clients as a technical point of contact.

Skills

ServiceNow architecture

ServiceNow development

Integration experience

Communication skills

Client-centric approach

Education

ServiceNow Certified System Administrator (CSA)

Certified Implementation Specialist for HRSD (CIS-HRSD)

Certified Application Developer (CAD)

Job description

ServiceNow Solutions Architect - HR Service Delivery

Location: Wherever you are (Remote)

We Are

• A ServiceNow Elite Partner specializing in Customer Workflows (CSM/FSM) and Creator Workflows (AppEngine)
• A virtual team throughout the United States with headquarters in Virginia
• Devoted to doing the right thing for our clients and team by leading with a human‑first culture
• An experienced team of consultants who are dedicated to having fun and adding value
• Open minded and always welcoming new ideas and approaches

You Are

• A highly experienced ServiceNow Consultant with proven experience in both the design and execution of ServiceNow implementations
• Packing at least 6 years of ServiceNow architecture, development, and integration experience
• Experienced in ServiceNow's HR Service Delivery, Employee Center, and Integration Hub or REST/SOAP Web Services
• Responsible for designing, implementing, and managing ServiceNow solutions for large scale projects
• A mentor and advisor to technical consultants and clients
• Client‑centric with strong communication and presentation skills as well as a dedication to building long‑standing partnerships
• A ServiceNow Certified System Administrator (CSA) & Certified Implementation Specialist for HRSD (CIS‑HRSD) and preferred to be a Certified Application Developer (CAD)
• Passionate about doing the right thing, no matter how many times it takes
• An adventurer who wouldn’t mind traveling up to 20% of the time

What You’ll Do

• Engage as a primary architect on projects to set architectural direction and lead/support the development team to implement client solutions with ServiceNow configurations, integrations, and custom development.
• Participate in and/or lead design workshops, development, testing and deployment activities with some of ServiceNow’s top enterprise and public sector customers.
• Be responsible for front‑to‑end solution being delivered on the ServiceNow platform.
• Develop a keen understanding of the solutions we implement and our customer’s business.
• Engage as a primary technical point of contact with executive level clients, supporting engagement and program managers.
• Support business development and pre‑sales activities as the technical lead / architect.
• Provide expert level support and technical mentoring to implementation team.
• Respond to Request for Information/Proposal documents.
• Be an expert in ServiceNow best practices and the products we implement.

What We Offer

• A family‑first culture with unlimited PTO after your first year.
• Health benefits with free coverage for you and competitive rates for your family.
• 401k match and a variety of other benefits.
• An investment in your continued growth and development with training opportunities and certifications.
• The opportunity to make a difference with other ServiceNow experts who truly believe in teamwork and changing the world.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Consulting and Information Technology

Industries

IT Services and IT Consulting