ServiceNow Software Engineer

i270 Solutions Group LLC; Virginia; On-site; USD 140,000 - 210,000; Full time

Job summary

i270 Solutions Group LLC is seeking a Senior ServiceNow Software Engineer to design, build, and sustain an enterprise ServiceNow platform for a demanding government program. Active TS/SCI with Full Scope Poly is required, and you will own development across ITSM, ITOM, HR, CSM, and more.

You will collaborate with system engineers and developers to translate requirements into scalable, compliant solutions, delivering high-visibility, well-architected outcomes in a fast-paced, mission-critical

Qualifications

• 16+ years of software engineering experience including 5+ years of hands-on ServiceNow development.
• Bachelor's or Master's Degree in Computer Science, Information Technology, Software Engineering, or a related field.
• Active Top Secret/SCI clearance with Full Scope Polygraph (FS Poly) required.

Responsibilities

• Design and deliver new capabilities across the enterprise ServiceNow platform.
• Customize and configure applications across ITSM, ITOM, HR, CSM, and other modules.
• Ensure platform reliability, compliance, and ongoing production support across environments.

Skills

ServiceNow expertise

ServiceNow dev

DB administration

Environment consistency

Full lifecycle

Compliance standards

HW/SW integration

Issue resolution

Collaboration

Adaptability

CSA certification

Education

Bachelor's or Master's Degree in CS/IT/SE

Tools

Oracle

MySQL

Job description

Senior ServiceNow Software Engineer | Enterprise Platform Development | Active TS/SCI with CI or Full Scope Poly Required

Are you a seasoned ServiceNow Software Engineer with a passion for building and evolving enterprise-scale platform solutions in some of the most demanding and high-impact environments in government? We are looking for a technically deep, self-driven professional ready to take ownership of a critical ServiceNow platform that serves as the operational backbone for a key government customer.

WHAT YOU'LL DO

As a Senior ServiceNow Software Engineer, you will be a core contributor to the development, enhancement, and sustainment of an enterprise ServiceNow platform supporting a complex, mission-driven government program. You will design and deliver new capabilities, customize and configure applications across a broad range of ServiceNow modules, and ensure the platform remains reliable, compliant, and continuously improving across all environments — from development through production. You will collaborate closely with system engineers and developers, translate customer requirements into scalable solutions, and play a key role in maintaining the integrity and consistency of one of the most critical enterprise platforms on the program. This is a high-visibility role for an engineer who takes pride in clean, well-architected solutions and thrives at the intersection of technical excellence and mission impact.

WHAT WE'RE LOOKING FOR

Required Qualifications:

• Clearance: Active Top Secret/SCI clearance with Full Scope Polygraph (FS Poly) required
• Education: Bachelor's or Master's Degree in Computer Science, Information Technology, Software Engineering, or a related field
• Experience: 16+ years of relevant software engineering experience, including a minimum of 5 years of hands‑on ServiceNow development

Required Technical Skills:

• ServiceNow Platform Expertise: Deep, hands‑on proficiency across the ServiceNow Development Platform, including ITSM, ITOM, SPM, HR Module, Customer Service Management (CSM), Asset Management, Change Management, and Customer Development modules
• ServiceNow Development: Proven track record delivering ServiceNow solutions using JavaScript and other relevant coding languages, including customizing and configuring applications, Application User Interfaces (UI), and workflow automation
• Database Administration: Working experience with Oracle or MySQL in support of enterprise application development and maintenance
• Environment Consistency: Demonstrated ability to ensure tool configuration consistency and reliability across Development, Testing, Integration, and Production environments
• Full Lifecycle Development: Experience across the full software development lifecycle — from requirements analysis and system design through development, testing, deployment, and ongoing production support
• Compliance & Standards: Strong understanding of software compliance standards and experience ensuring systems meet regulatory and operational requirements
• Hardware/Software Integration: Ability to evaluate the interface between hardware and software, assess operational requirements, and understand the characteristics of overall enterprise systems
• Issue Identification & Resolution: Sharp analytical skills with the ability to identify system deficiencies, recommend solutions, and implement corrective actions efficiently
• Communication & Collaboration: Excellent written and verbal communication skills with the ability to collaborate effectively across technical teams, system engineers, and end users
• Adaptability & Initiative: High degree of initiative, creativity, and technical agility to thrive in a fast‑moving, constantly evolving environment with emerging technologies and shifting priorities
• ServiceNow CSA Certification: Candidates should be actively working toward or hold the ServiceNow Certified System Administrator (CSA) certification

NICE TO HAVE

Preferred Qualifications:

• ServiceNow Certified System Administrator (CSA): Holding an active CSA certification is strongly preferred and will be considered a significant differentiator
• IT Project Management: Experience managing or contributing to IT projects with familiarity in Scrum, Lean, Agile, and DevOps delivery methodologies
• Additional Languages & Frameworks: Experience with Java, Ruby, or comparable languages that complement ServiceNow development efforts
• DevOps & DevSecOps: Hands‑on experience with DevOps and DevSecOps practices within iterative, compliance-driven development environments

i270 Solutions Group LLC., is an Equal Opportunity/Affirmative Action employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran or disability status, or any other characteristic protected by law.