ServiceNow Senior Developer

Guidehouse; Washington (District of Columbia); On-site; USD 130,000 - 216,000; Full time

Job summary

Guidehouse is seeking a Senior ServiceNow Developer to design, develop, configure, and maintain ServiceNow solutions across IT service management and platform capabilities. You will build custom applications, workflows, integrations, UI components, and automation to deliver scalable platform improvements.

Ideal candidates have a Bachelor's degree, 6+ years on ServiceNow, strong JavaScript skills, and experience with REST/SOAP APIs, Flow Designer, and IntegrationHub.

Qualifications

• Bachelor’s degree in Computer Science, IT, Engineering, or related field, or equivalent practical experience.
• 6+ years of professional experience on ServiceNow.
• Experience in scripting, automation, workflows, and integrations on ServiceNow.
• Proficiency in JavaScript and related development tools.
• Strong problem-solving and collaborative communication skills.

Responsibilities

• Design, develop, configure, and maintain ServiceNow solutions that support ITSM and platform capabilities.
• Develop and enhance custom applications, workflows, integrations, UI components, business rules, client scripts, and automation.
• Partner with stakeholders to gather requirements and deliver scalable platform improvements.
• Support ServiceNow platform administration including incident resolution, problem analysis, and performance optimization.
• Collaborate with cross-functional teams to implement best practices and maintain alignment with standards.
• Participate in code reviews, testing, deployment, and ongoing support of ServiceNow releases and enhancements.

Skills

ServiceNow development

JavaScript

REST/SOAP APIs

Team collaboration

Education

Bachelor's degree or equivalent

Tools

Flow Designer

IntegrationHub

Job description

Job Family:SAAS/PAAS/Cloud Application DevelopmentTravel Required:Up to 25%Clearance Required:Ability to Obtain Public TrustWhat You Will Do:Design, develop, configure, and maintain ServiceNow solutions that support enterprise IT service management and platform capabilities.Develop and enhance custom applications, workflows, integrations, UI components, business rules, client scripts, and automation within the ServiceNow platform.Partner with technical and business stakeholders to gather requirements, translate needs into technical solutions, and deliver scalable platform improvements.Support ServiceNow platform administration activities including incident resolution, problem analysis, troubleshooting, and performance optimization.Collaborate with cross-functional teams to implement best practices, ensure solution quality, and maintain alignment with team and enterprise standards.Participate in code reviews, testing, deployment activities, and ongoing support of ServiceNow releases and enhancements.What You Will Need:Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience.US Citizenship with the ability to obtain a clearance.Minimum of SIX (6) years of professional experience.Strong experience developing on the ServiceNow platform in a senior developer or similar technical role.Hands-on knowledge of ServiceNow modules, scripting, automation, workflows, integrations, and platform configuration.Proficiency with JavaScript and other relevant ServiceNow development tools and technologies.Experience analyzing requirements, designing technical solutions, and delivering high-quality implementations.Strong problem-solving, communication, and collaboration skills.Ability to work effectively in a team environment and support multiple priorities in a fast-paced setting.What Would Be Nice To Have:ServiceNow certifications such as Certified Application Developer, Certified System Administrator, or other relevant platform certifications.Experience with integrations using REST/SOAP APIs, MID Server, or other enterprise integration patterns.Knowledge of Service Portal, Flow Designer, IntegrationHub, or other advanced ServiceNow capabilities.Experience with Agile delivery practices, DevOps, CI/CD, or automated testing approaches.Prior experience supporting enterprise-scale ServiceNow implementations in a large organization.The annual salary range for this position is $130,000.00-$216,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.What We Offer:Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.Benefits include:Medical, Rx, Dental & Vision InsurancePersonal and Family Sick Time & Company Paid HolidaysParental Leave401(k) Retirement PlanGroup Term Life and Travel AssistanceVoluntary Life and AD&D InsuranceHealth Savings Account, Health Care & Dependent Care Flexible Spending AccountsTransit and Parking Commuter BenefitsShort-Term & Long-Term DisabilityTuition Reimbursement, Personal Development, Certifications & Learning OpportunitiesEmployee Referral ProgramCorporate Sponsored Events & Community OutreachCare.com annual membershipEmployee Assistance ProgramSupplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)Position may be eligible for a discretionary variable incentive bonusAbout GuidehouseGuidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [e-mail]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or [e-mail]. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact [e-mail]. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.