Sr. ServiceNow Developer

Guidehouse Digital, LLC; Tampa (FL); On-site; USD 120,000 - 170,000; Full time

Job summary

Guidehouse Digital, LLC seeks a ServiceNow-focused developer in Tampa with a Top Secret clearance. You will translate business requirements into designs, lead development of ServiceNow apps, and guide teammates. The role emphasizes security, scalability, and SDLC discipline within an Agile setting.

You will work on GRC, SPM, ITSM modules, and integrate with Mid-Server, SOAP, and REST services while keeping current with platform innovations. Strong communication is essential.

Qualifications

• Bachelor’s degree in CS, IT, business, or related field.
• Minimum of 6 years of professional experience.
• Active Top Secret security clearance required.
• Experience with ServiceNow modules: GRC, SPM, and ITSM.
• Experience with web services integration (Mid-Server, SOAP, REST).
• Strong scripting with JavaScript, Glide, AngularJS; Flow Designer and IntegrationHub.
• Experience in an Agile environment and SDLC controls.
• Excellent verbal and written communication skills.
• Ability to commute to client or corporate offices in Tampa area.

Responsibilities

• Translate complex business requirements into technical ServiceNow designs.
• Lead development of ServiceNow applications aligned with business goals.
• Provide technical guidance to other ServiceNow developers.
• Develop, configure, and enhance ServiceNow apps.
• Stay current with ServiceNow products and industry trends.
• Perform technical assessments and recommend improvements.
• Review functionality and conduct unit, system, and integration tests.
• Debug and fix technical problems and document details.
• Demonstrate applications to product owners and end users.
• Participate in platform upgrades including regression testing and reconfiguration.
• Ensure security, scalability, and maintainability of solutions.

Skills

ServiceNow

GRC

ITSM

SPM

App Engine

Scoped Apps

JavaScript

Glide

AngularJS

Flow Designer

IntegrationHub

Web Services

SOAP

REST

Agile

Communication

Education

Bachelor's degree in Computer Science, Information Technology, Business, or related field

Tools

ServiceNow

App Engine

Scoped Apps

Mid-Server

SOAP

REST

Flow Designer

IntegrationHub

JavaScript

Glide

AngularJS

Job description

Job Family:SAAS/PAAS/Cloud Application DevelopmentTravel Required:Up to 10%Clearance Required:Active Top Secret (TS)What You Will Do:Help translate complex business requirements into technical designs and solutions using ServiceNow.Lead the development of ServiceNow applications, ensuring alignment with business objectives and best practices.Provide technical expertise and guidance to other ServiceNow developers.Develop, configure, and enhance ServiceNow applications.Stay current with ServiceNow products, features, and industry trends to drive innovation.Conduct technical assessments and provide recommendations for improving existing ServiceNow implementations.Conduct reviews of functionality developed by ServiceNow development team and perform unit, system, and integration testing.Debug and fix technical problems.Support the development of detailed technical and functional documentation.Provide demonstrations of developed applications to product owners and end users.Participate in platform upgrade activities, including regression testing and reconfiguration.Ensure the security, scalability, and maintainability of ServiceNow solutions.What You Will Need:Must POSSESS and MAINTAIN a Federal or DoD \"TOP SECRET\" security clearance; candidates must obtain an approved adjudication of clearance prior to onboarding with Guidehouse.Minimum of SIX (6) years of professional experience.Bachelor's degree: Computer Science, Information Technology, Business, or related field.Ability to commute to client or corporate offices within the Tampa, FL areaExperience with Software Development Lifecycle methodologies, deliverables, and controls.Excellent verbal and written communication skills.Expertise in ServiceNow Modules such as GRC, SPM, and ITSM, as well as with App Engine and Scoped Apps.Experience with web services integration, specifically Mid-Server, SOAP, and REST, preferred.Strong experience with scripting (JavaScript, Glide, AngularJS), Flow Designer, and IntegrationHub.Experience with Software Development Lifecycle methodologies, deliverables, and controls.Experience working in an Agile environment.Strong analytical, problem-solving skills.Ability to work effectively in a team environment.Strong interpersonal skills with the ability to build and establish rapport with a diverse array of people at all levels.Ability to self-direct, prioritize, and manage multiple tasks and demands.What Would Be Nice To Have:Experience with ServiceNow automated testing framework (ATF).ServiceNow certifications (e.g., CSA, CIS, CAD)Experience with web services integration, specifically Mid-Server, SOAP, and REST preferred.Agile, SCRUM or SAFe certifications.General understanding of financial management aspects (i.e., financial operations, financial innovation, internal control, risk management, etc.), particularly in a federal environment.Candidates with an ACTIVE \"SECRET\" or higher-level clearance are preferred.What We Offer:Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.Benefits include:Medical, Rx, Dental & Vision InsurancePersonal and Family Sick Time & Company Paid HolidaysParental Leave401(k) Retirement PlanGroup Term Life and Travel AssistanceVoluntary Life and AD&D InsuranceHealth Savings Account, Health Care & Dependent Care Flexible Spending AccountsTransit and Parking Commuter BenefitsShort-Term & Long-Term DisabilityTuition Reimbursement, Personal Development, Certifications & Learning OpportunitiesEmployee Referral ProgramCorporate Sponsored Events & Community OutreachCare.com annual membershipEmployee Assistance ProgramSupplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)Position may be eligible for a discretionary variable incentive bonusAbout GuidehouseGuidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [e-mail]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or [e-mail]. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact [e-mail]. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.