ServiceNow Senior Developer

Dovel Technologies, Inc; McLean, Northern (VA, KY); Hybrid; USD 110,000 - 170,000; Full time

Benefits offered by this job

Medical

Rx

Dental & Vision Insurance

401(k) Retirement Plan

Transit and Parking Commuter Benefits

Tuition Reimbursement

Employee Referral Program

Corporate Sponsored Events & Community

Employee Assistance Program

Job summary

Guidehouse is seeking an experienced ServiceNow Developer to design, develop, and maintain ServiceNow solutions that support enterprise IT service management and platform capabilities. You will work with stakeholders to translate requirements into scalable technical solutions and contribute to ongoing improvements across the platform.

The ideal candidate has 6+ years of hands-on ServiceNow experience, strong JavaScript skills, and a proven track record delivering high-quality implementations in

Qualifications

• Bachelor’s degree or equivalent practical experience.
• Minimum of SIX (6) years of professional experience.
• Strong experience developing on the ServiceNow platform in a senior developer or similar technical role.
• Hands-on knowledge of ServiceNow modules, scripting, automation, workflows, integrations, and platform configuration.
• Proficiency with JavaScript and other ServiceNow development tools and technologies.
• Experience analyzing requirements, designing technical solutions, and delivering high-quality implementations.
• Strong problem-solving, communication, and collaboration skills.
• Ability to work effectively in a team environment and support multiple priorities in a fast-paced setting.

Responsibilities

• Design, develop, configure, and maintain ServiceNow solutions that support ITSM and platform capabilities.
• Develop and enhance custom applications, workflows, integrations, UI components, business rules, client scripts, and automation within the ServiceNow platform.
• Partner with technical and business stakeholders to gather requirements, translate needs into technical solutions, and deliver scalable platform improvements.
• Support ServiceNow platform administration activities including incident resolution, problem analysis, troubleshooting, and performance optimization.
• Collaborate with cross-functional teams to implement best practices, ensure solution quality, and maintain alignment with team and enterprise standards.
• Participate in code reviews, testing, deployment activities, and ongoing support of ServiceNow releases and enhancements.

Skills

ServiceNow development

JavaScript

Scripting

Workflows and automation

Requirements gathering

Education

Bachelor’s degree in Computer Science or related field

Tools

ServiceNow platform

REST APIs

SOAP APIs

Job description

Job Family: SAAS/PAAS/Cloud Application Development Travel Required: Up to 25% Clearance Required: Ability to Obtain Public Trust

What You Will Do:

Design, develop, configure, and maintain ServiceNow solutions that support enterprise IT service management and platform capabilities. Develop and enhance custom applications, workflows, integrations, UI components, business rules, client scripts, and automation within the ServiceNow platform. Partner with technical and business stakeholders to gather requirements, translate needs into technical solutions, and deliver scalable platform improvements. Support ServiceNow platform administration activities including incident resolution, problem analysis, troubleshooting, and performance optimization. Collaborate with cross-functional teams to implement best practices, ensure solution quality, and maintain alignment with team and enterprise standards. Participate in code reviews, testing, deployment activities, and ongoing support of ServiceNow releases and enhancements.

What You Will Need:

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience.
• Minimum of SIX (6) years of professional experience
• Strong experience developing on the ServiceNow platform in a senior developer or similar technical role.
• Hands-on knowledge of ServiceNow modules, scripting, automation, workflows, integrations, and platform configuration.
• Proficiency with JavaScript and other relevant ServiceNow development tools and technologies.
• Experience analyzing requirements, designing technical solutions, and delivering high-quality implementations.
• Strong problem-solving, communication, and collaboration skills.
• Ability to work effectively in a team environment and support multiple priorities in a fast-paced setting.

What Would Be Nice To Have:

• ServiceNow certifications such as Certified Application Developer, Certified System Administrator, or other relevant platform certifications.
• Experience with integrations using REST/SOAP APIs, MID Server, or other enterprise integration patterns.
• Knowledge of Service Portal, Flow Designer, IntegrationHub, or other advanced ServiceNow capabilities.
• Experience with Agile delivery practices, DevOps, CI/CD, or automated testing approaches.
• Prior experience supporting enterprise-scale ServiceNow implementations in a large organization.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

• Medical
• Rx
• Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Parental Leave
• 401(k) Retirement Plan
• Group Term Life and Travel Assistance
• Voluntary Life and AD&D Insurance
• Health Savings Account
• Health Care & Dependent Care Flexible Spending Accounts
• Transit and Parking Commuter Benefits
• Short-Term & Long-Term Disability
• Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Care.com annual membership
• Employee Assistance Program
• Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)
• Position may be eligible for a discretionary variable incentive bonus

About Guidehouse

Guidehouse is a global AI-led professional services firm delivering advisory, technology, and managed services to the commercial and government sectors. With an integrated business technology approach, Guidehouse drives efficiency and resilience in the healthcare, financial services, energy, infrastructure, and national security markets. Built to help clients across industries outwit complexity, the firm brings together approximately 18,000 professionals to achieve lasting impact and shape a meaningful future. guidehouse.com

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.