ServiceNow Security Expert_ Remote

Themesoft Inc.; New York (NY); Remote; USD 150,000 - 200,000; Full time

Job summary

An innovative firm is looking for a Senior ServiceNow GRC & Vulnerability Response Consultant to lead enhancements in their ServiceNow module. This pivotal role involves designing advanced workflows and automating processes to improve collaboration between Security Operations and IT teams. You will provide technical leadership, optimize vulnerability management, and ensure compliance with essential security standards. Join a dynamic team where your expertise will make a significant impact on security operations and risk management. If you are passionate about IT security and have a knack for process optimization, this opportunity is perfect for you.

Qualifications

• 8+ years of experience in ServiceNow GRC or IT Security Operations.
• Strong expertise in ServiceNow administration and workflow automation.
• ServiceNow GRC/Vulnerability Response certification preferred.

Responsibilities

• Architect and enhance the ServiceNow Vulnerability Response Module.
• Design and implement complex remediation workflows and automation.
• Train and mentor junior consultants on ServiceNow best practices.

Skills

ServiceNow GRC

Vulnerability Response

IT Security Operations

Workflow Automation

Stakeholder Engagement

Education

Bachelor's Degree in Computer Science or related field

Tools

ServiceNow

REST API

Flow Designer

Job description

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Direct message the job poster from Themesoft Inc.

Talent Acquisition Manager at Themesoft Inc.

Location: Remote

Duration: 12 Months

Position: ServiceNow Security Expert

Job Description:

Job Summary:

We are seeking a Senior ServiceNow GRC & Vulnerability Response Consultant to lead the enhancement and optimization of our client’s ServiceNow Vulnerability Response Module. This role involves designing advanced workflows, automating remediation processes, and improving reporting to streamline collaboration between Security Operations (CSO) and IT remediation teams. The ideal candidate will provide technical leadership, process optimization, and integration expertise.

Key Responsibilities:

1. Architect and enhance the ServiceNow Vulnerability Response Module for enterprise-wide use.
2. Design and implement complex remediation workflows, ticketing automation, and escalation processes.
3. Lead integrations with ServiceNow GRC, ITSM, and Security Operations to improve risk visibility.
4. Develop advanced dashboards, KPIs, and reports for vulnerability metrics, SLA tracking, and remediation effectiveness.
5. Automate vulnerability prioritization, validation, and remediation workflows.
6. Collaborate with CSO, IT security, compliance, and risk teams to align processes with governance frameworks.
7. Lead API integrations and scripting (REST, Flow Designer, Business Rules) for automation.
8. Provide strategic recommendations for improving vulnerability management and risk reduction.
9. Train and mentor junior consultants and stakeholders on ServiceNow best practices.
10. Ensure compliance with NIST, CIS, ISO 27001, PCI-DSS, and other security standards.

Required Skills & Experience:

1. 8+ years of experience in ServiceNow GRC, Vulnerability Response, or IT Security Operations.
2. Strong expertise in ServiceNow administration, configuration, and workflow automation.
3. Deep knowledge of ServiceNow GRC, ITSM, and Security Operations integrations.
4. Proven ability to optimize vulnerability management processes and reporting.
5. Strong stakeholder engagement and leadership skills.
6. ServiceNow GRC/Vulnerability Response certification is preferred.

Seniority level

Mid-Senior level

Employment type

Contract

Job function

Information Technology

Industries

IT Services and IT Consulting