ServiceNow Sam Pro Technical Lead /Architect

SRS Consulting Inc; United States; À distance; USD 140 000 - 180 000; Plein temps

Résumé du poste

SRS Consulting Inc. seeks a ServiceNow Sam Pro Technical Lead /Architect for a long-term engagement. The role is Tampa, FL with remote work options, requiring over 15 years of experience in IT Asset Management and deep expertise in ITAM, SAM and HAM modules.

Lead strategic design, deployment, and integration of scalable ITAM solutions, collaborate with cross-functional teams, and drive continuous improvement to ensure data integrity and optimal performance across asset management workflows.

Qualifications

• Extensive ServiceNow architecture experience focused on ITAM/SAM/HAM.
• Strong track record leading ITAM strategy in enterprise environments.
• Ability to translate complex requirements into scalable ITAM solutions.

Responsabilités

• Lead end-to-end design configuration and deployment of ServiceNow ITAM SAM modules.
• Manage lifecycle of software and hardware assets within ServiceNow.
• Define implement and enforce ITAM policies and procedures with stakeholders.
• Conduct regular audits to ensure data integrity and system performance.
• Provide technical leadership and mentorship on ITAM best practices.
• Develop documentation and training materials for ITAM processes.

Connaissances

ServiceNow architecture

IT Asset Management (ITAM)

Software Asset Management (SAM)

Hardware Asset Management (HAM)

Technical leadership

Cross-functional collaboration

Description du poste

Job Title: ServiceNow Sam Pro Technical Lead /Architect

Location: Tampa, FL (Remote)

Duration: Long Term

Job Description:

• Seeking an Overseas Contractor with over 15 years of experience in ServiceNow architecture specializing in IT Asset Management focusing on ITAM SAM and good knowledge of ITAM HAM modules
• Lead the strategic design development and deployment of scalable ServiceNow IT Asset Management ITAM solutions primarily focusing on Software Asset Management SAM with integration of Hardware Asset Management HAM capabilities
• Utilize extensive expertise in ServiceNow architecture to optimize ITAM workflows ensuring seamless integration and high data accuracy across asset management modules
• Analyse complex organizational requirements and translate them into scalable technical specifications for ITAMSAM implementations
• Oversee integration of ITAM solutions with broader IT infrastructure and business processes to enhance operational efficiency
• Drive continuous improvement initiatives by incorporating the latest ServiceNow ITAM features industry trends and compliance standards to maintain cutting edge solutions
• Collaborate with cross functional teams to ensure alignment of ITAM solutions with organizational goals and compliance requirements

Responsibilities

• Lead end-to-end design configuration and deployment of ServiceNow ITAM SAM modules aligned with organizational objectives
• Manage the complete lifecycle of software and hardware assets including discovery entitlement management compliance and optimization within ServiceNow
• Collaborate with IT and business stakeholders to define implement and enforce ITAM policies and procedures
• Conduct regular audits and assessments to ensure data integrity compliance and optimal performance of ITAM systems
• Troubleshoot and resolve complex platform and module specific issues to maintain high system availability
• Provide technical leadership mentorship and guidance to senior and junior team members on ServiceNow ITAM best practices and architectural standards
• Develop and maintain comprehensive documentation training materials and technical guides supporting ITAM processes and tools
• Participate in cross functional teams to integrate ITAM solutions with broader IT service management and operational frameworks
• Drive innovation and automation initiatives to enhance asset management efficiency and service delivery