ServiceNow SAM Analyst: Asset Optimization & Compliance

BRMi; Vienna (VA); Hybrid; USD 100,000 - 122,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Employer-Paid Life Insurance

Disability Insurance

401(k)

Paid Time Off (PTO)

Job summary

Brooklyn Arts Council seeks an experienced ServiceNow Software Asset Management Analyst to manage the software asset lifecycle, licensing, compliance, and optimization using SAM Pro and enterprise discovery tools. You will monitor inventory, support renewals, and improve asset governance.

The ideal candidate has hands-on SAM Pro experience, strong data analysis, and the ability to collaborate with IT, procurement, and finance stakeholders. Hybrid in Vienna, VA with in-person interview.

Qualifications

• Experience with ServiceNow SAM Pro and software asset lifecycle management.
• Knowledge of software license management, compliance, and reconciliation.
• Experience supporting software contracts, renewals, and vendor licensing agreements.
• Experience developing reports, dashboards, and KPIs for software governance.

Responsibilities

• Administer, maintain, and optimize SAM Pro capabilities.
• Manage software asset lifecycle activities including procurement, deployment, utilization, renewal, and retirement.
• Maintain accurate software records within ServiceNow (entitlements, licensing).
• Monitor license usage and compliance to identify discrepancies and risks.
• Support contract management, renewal tracking, and license reconciliation.
• Analyze utilization to identify reclamation and cost optimization opportunities.
• Develop reports, dashboards, and metrics for governance and decision-making.
• Document SAM procedures and governance practices.

Skills

ServiceNow SAM Pro

Software Asset Management

Data analysis

Licensing management

Compliance

Stakeholder collaboration

Education

Bachelor's degree in Information Technology, Business Administration, Finance, or related field

Tools

Microsoft SCCM

JAMF

Job description

Brooklyn Arts Council seeks an experienced ServiceNow Software Asset Management Analyst to manage the software asset lifecycle, licensing, compliance, and optimization using SAM Pro and enterprise discovery tools. You will monitor inventory, support renewals, and improve asset governance.

The ideal candidate has hands-on SAM Pro experience, strong data analysis, and the ability to collaborate with IT, procurement, and finance stakeholders. Hybrid in Vienna, VA with in-person interview.