ServiceNow QA Tester — Hybrid IT for Government

Akima; Alexandria (VA); Hybride; USD 120 000 - 150 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Paid Time Off

Résumé du poste

Suvi, an Akima company, seeks a QA Tester specialized in ServiceNow to provide comprehensive testing across platform enhancements, integrations, and releases for government clients. You will ensure requirements-to-test traceability and quality across all environments.

Responsibilities include UAT coordination, defect management, and supporting automated testing with ATF. A Secret clearance and IAT II certification are preferred, with a strong QA background in Agile settings.

Qualifications

• Active Secret clearance is required.
• IAT Level II certification or equivalent.
• 3+ years of software testing/QA experience.
• Experience testing ServiceNow configurations, workflows, or integrations.
• Experience creating test documentation and maintaining traceability in Agile environments.
• Strong communication and analytical skills for issue documentation.

Responsabilités

• Develop master test strategies, test plans, scenarios, and acceptance criteria.
• Maintain requirements-to-test traceability throughout development and releases.
• Execute functional, integration, regression, system, and release testing for ServiceNow.
• Coordinate and support UAT planning, execution, and defect tracking.
• Manage defects from identification to closure with retesting of fixes.
• Establish quality gates and release-readiness criteria for releases.
• Support automated testing using ServiceNow ATF where appropriate.
• Validate deployment packages and configuration artifacts prior to release.
• Report testing status, quality metrics, coverage, defect trends, and release readiness to stakeholders.
• Coordinate testing dependencies across developers, product owners, architects, and Government teams.
• Ensure ServiceNow configurations and integrations follow best practices.

Connaissances

Strong communication

Analytical skills

QA methodologies

ServiceNow testing

Formation

Bachelor’s degree or equivalent QA experience

Outils

ServiceNow ATF

Description du poste

Suvi, an Akima company, seeks a QA Tester specialized in ServiceNow to provide comprehensive testing across platform enhancements, integrations, and releases for government clients. You will ensure requirements-to-test traceability and quality across all environments.

Responsibilities include UAT coordination, defect management, and supporting automated testing with ATF. A Secret clearance and IAT II certification are preferred, with a strong QA background in Agile settings.