ServiceNow QA Specialist - Integrations & CMDB Tester

Strategic Staffing Solutions

Columbus (OH)

On-site

USD 60,000 - 95,000

Part time

3 days ago

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Job summary

Strategic Staffing Solutions in Columbus, OH seeks a ServiceNow QA Tester to ensure the quality, reliability, and performance of the ServiceNow platform. This role tests ServiceNow applications, integrations, CMDB enhancements, and platform upgrades in an Agile environment.

The ideal candidate has experience with ServiceNow testing, API integrations, CMDB validation, and regression testing in an Agile environment.

Qualifications

Bachelor's degree in Information Technology, Computer Science, or equivalent experience.
5+ years of software QA/testing experience.
3+ years of ServiceNow testing experience.
Experience testing ServiceNow modules including ITSM, ITOM, CMDB, Discovery, Service Mapping, and Service Catalog.

Responsibilities

Develop and execute test plans, test cases, and test scripts.
Perform functional, integration, system, regression, and user acceptance testing (UAT).
Validate integrations using REST/SOAP APIs, MID Servers, and third-party applications.
Support ServiceNow upgrades, patches, and releases through comprehensive testing.
Identify, document, track, and retest defects through resolution.
Collaborate with developers, administrators, business analysts, and stakeholders.
Execute automated testing using ServiceNow ATF when applicable.
Maintain testing documentation and quality metrics.
Test CMDB enhancements, Discovery, Service Mapping, and CI relationships.