ServiceNow Platform Architect & Strategy Advisor

Tata Consultancy Services Limited; Holly Springs (NC); Presencial; USD 130.000 - 180.000; Jornada completa

Descripción de la vacante

Tata Consultancy Services Limited is seeking a trusted Platform Architect to act as a key architectural advisor for customers, focusing on ServiceNow value realization and scalable platform governance. The role emphasizes expert guidance over direct implementation and aims to shape long-term platform strategy.

The ideal candidate will lead platform roadmaps, ensure alignment with business outcomes, and drive health, security, and upgradeability across client environments.

Formación

• Strong architectural leadership and advisory capabilities.
• Deep ServiceNow platform knowledge including CMDB, CSDM and lifecycle management.
• Proven ability to influence stakeholders from executives to working teams.

Responsabilidades

• Advise customers on platform strategy and sequencing of capabilities.
• Develop and maintain ServiceNow platform and product roadmaps.
• Lead solution design reviews and governance discussions to ensure architecture health.
• Guide customers in defining platform adoption plans aligned with business outcomes.

Conocimientos

Technical Architecture

Stakeholder Influence

Effective Communication

Problem-Solving

Platform Roadmapping

ServiceNow Platform Knowledge

TOGAF

ITSM

CSA

CAD

CIS

CTA

AI Certifications

Descripción del empleo

Tata Consultancy Services Limited is seeking a trusted Platform Architect to act as a key architectural advisor for customers, focusing on ServiceNow value realization and scalable platform governance. The role emphasizes expert guidance over direct implementation and aims to shape long-term platform strategy.

The ideal candidate will lead platform roadmaps, ensure alignment with business outcomes, and drive health, security, and upgradeability across client environments.