Senior ServiceNow Platform Architect & Strategy Lead

Tata Consultancy Services; Holly Springs (NC); Vor Ort; USD 130.000 - 180.000; Vollzeit

Zusammenfassung

Tata Consultancy Services in the United States is seeking a Platform Architect to act as a trusted architectural advisor to clients of ServiceNow. The role focuses on shaping platform strategy, sequencing adoption, and delivering value quickly while ensuring long-term health and scalability.

You will guide executive stakeholders through architecture reviews, risk assessment, and governance, and help align ITSM and other ServiceNow workflows with business outcomes, including AI capabilities.

Qualifikationen

• Deep ServiceNow platform knowledge including CMDB and CSDM.
• Architectural governance and solution design expertise.
• Experience leading executive-level architecture reviews.
• Knowledge of ITSM and other ServiceNow workflows.
• Certifications CSA, CAD, CIS (at least one).

Aufgaben

• Translate business objectives into platform strategy and roadmaps.
• Lead governance to maintain health, security, and upgradeability.
• Identify and mitigate architectural and platform risks.
• Engage customers at technical and executive levels.
• Guide AI capabilities integration within business outcomes.

Kenntnisse

Technical Architecture

Stakeholder Influence

Communication

Problem Solving

Business Acumen

Roadmapping

ServiceNow Knowledge

Enterprise Architecture

ITSM Expertise

Other Workflows

CSA Certification

CAD Certification

CIS Certification

ArchX Certification

CTA Certification

AI Certifications

Jobbeschreibung

Tata Consultancy Services in the United States is seeking a Platform Architect to act as a trusted architectural advisor to clients of ServiceNow. The role focuses on shaping platform strategy, sequencing adoption, and delivering value quickly while ensuring long-term health and scalability.

You will guide executive stakeholders through architecture reviews, risk assessment, and governance, and help align ITSM and other ServiceNow workflows with business outcomes, including AI capabilities.