ServiceNow Move works AI Architect

Northern Base; Pittsburgh (Allegheny County); Remote; USD 150,000 - 190,000; Full time

Job summary

Northern Base is seeking a ServiceNow Moveworks AI Architect in Pittsburgh, PA (Remote) for a full-time role. You will lead the design and integration of AI-enabled workflows, blending Now Assist, Moveworks and predictive intelligence to automate service delivery across IT and infrastructure.

This is a senior, enterprise-focused position requiring deep architectural expertise and stakeholder collaboration. Ideal candidates possess a Bachelor's in Computer Science and a track record of delivering

Qualifications

• Must have a Bachelor's degree in Computer Science.
• Extensive experience with ServiceNow AI platform and Moveworks integrations.
• Proven ability to design enterprise AI architectures and governance.

Responsibilities

• Architect and implement ServiceNow + Moveworks AI solutions.
• Lead design decisions among Now Assist, Predictive Intelligence and Moveworks.
• Collaborate with stakeholders to govern AI lifecycle, risk and compliance.

Skills

ServiceNow AI Platform

Now Assist

Moveworks AI Assistant

AI Control Tower

Predictive Intelligence

Workflow Data Fabric

Conversational AI

AI governance and lifecycle

Education

Bachelor's Degree in Computer Science

Tools

ServiceNow + Moveworks integration

Enterprise AI architecture

Job description

Role: ServiceNow Moveworks AI Architect
Location: Pittsburgh, PA (Remote)
Employment Type: Full-Time
Visa Type: USC / GC / GC EAD Only

Experience: 10 23 Years

Must-Have Skills

• Strong expertise in ServiceNow AI Platform
• ServiceNow Now Assist
• Moveworks AI Assistant
• AI Control Tower
• Predictive Intelligence
• Workflow Data Fabric
• AI and agentic use-case identification and prioritization
• Service desk, application, and infrastructure operations automation
• Architecture and decision framework for Now Assist vs. Predictive Intelligence vs. Moveworks
• Integrated ServiceNow + Moveworks solution architecture
• Conversational AI and workflow execution
• AI-assisted and autonomous workflows
• Knowledge generation, triage, and resolution automation
• AI operating model and governance
• AI lifecycle, risk, compliance, support, and governance frameworks
• Strong understanding of enterprise AI architecture and workflow automation
• Ability to collaborate with technical and business stakeholders

Preferred Experience

• Experience designing enterprise ServiceNow AI solutions
• Experience implementing Moveworks integrations with ServiceNow
• Experience with AI/agentic automation across IT service management and infrastructure operations
• Experience establishing AI governance and operating models
• Experience with enterprise-scale conversational AI implementations
• Experience with ServiceNow workflow automation and intelligent service management
• Strong stakeholder management and technical architecture experience

Education: Bachelor's Degree in Computer Science